PSA Airlines, Inc.
US-NC-Charlotte
ID 2025-6326
Category Executive Leadership
Position Type Full-Time

Overview

Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

Responsibilities

Position SummaryThe Director of Maintenance Programs provides leadership, oversight and direction to the Maintenance Programs Team. The Director, Maintenance Programs conducts continuous analysis determining effectiveness of the PSA Scheduled Maintenance Program. This work ensures PSA aircraft maintain all requirements of the FAA-Approved Reliability Program, Operational Specification D074 and D083 and compliance to FAA Regulations 14 CFR 119.49 and 14 CFR 121.373, to keep PSA Fleet at a high level of safety. As a Director, Maintenance Programs you will collect, integrate, analyze, and present maintenance data and provide insightful, actionable information to Tech Ops Leadership to make better and more informed business decisions.Job Responsibilities

• Maintain compliance with PSA Airlines GMM and FAA Regulations 14 CFR 119.49 and 14 CFR 121.373 for the D074 Reliability Program on an ongoing basis utilizing RCM methodologies by analyzing reliability data associated with performance of RON, Intermediate and Heavy Maintenance Visits.
• Perform data collection, validation, and classification of data elements required by the Reliability Program and demonstrate good judgement in selecting methods for obtaining and processing data.
• Review and evaluate MRB task revisions, ICA’s and SB/AD and integrate into the accepted Mx Program.
• Perform root cause analysis on data of diverse scope to measure aircraft/fleet performance for safety and reliability and identify deficiencies in the Maintenance Program.
• Work with individuals and groups across Tech Ops, other Departments, and external providers to identify and address adverse trends, evaluate the effectiveness of Mx Program corrective measures, and provide detailed briefings up to PSA Executive Leadership.
• Identify, through analysis of reliability data, opportunities to extend optimized task intervals in accordance with FAA approved processes 8900.9 guidance or to improve efficiencies through program task repackaging.
• Evaluate and apply performance standards and statistical analysis methods and propose changes as needed.
• Provide Reliability data, statistics, and analysis to internal and external Customers at an exceptional level of customer service.
• Present reliability data and proposed changes to various levels of Tech Ops Leadership.
• Works with Team members to create and develop analytics tools and dashboards involving large sets and highly complex data to support reliability investigations.
• May perform other job duties as directed by Employee's Leaders.
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
• Performs other duties as assigned.

Position Specifics

QualificationsRequired

• High school diploma or equivalent.
• Working knowledge of AC 120-17B Maintenance Control by Reliability Methods, AC 120-16G Air Carrier Maintenance Programs, and FAA Inspector's Handbook 8900.9
• Ability to organize and balance multiple concurrent initiatives/assignments while maintaining a high degree of accuracy, attention to detail, and timely delivery.
• Self-motivated with ability to incorporate new assignments with little or no guidance.
• Skilled in delivering formal written and verbal communication to various levels of the organization up to Executive Leadership.
• Demonstrated ability to read and understand aircraft and component diagrams, manuals, and other technical or regulatory documents.
• Ability to visualize, articulate, and condense complex issues into concise, easily understood updates and/or presentations.
• Proficient in Microsoft Office applications - specifically Word, PowerPoint, Excel, Teams.
• Working knowledge of business intelligence tools such as Alteryx, Tableau, Quick Base and Automated data coding tools.
• Knowledgeable in data integration methodologies and tools.
• Skilled ability to structure and organize large sets of data in order to conduct analysis and provide actionable data.
• Minimum of 5 years of experience Maintenance Program development.
• Minimum of 5 years of experience with Maintenance Program Bridging.
• Deep understanding of OEM Maintenance Program Document (MPD).
• Ability to speak/read/write in English.
• If hired, must be able to demonstrate that you are authorized to work in the U.S.

Additional Information

Supervisory Responsibility: This is a supervisory position.

Delegation: In absence, responsibilities delegated to Director of Planning and Heavy Maintenance.

Authorities: None

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PSA Airlines is an Equal Employment Opportunity and Affirmative Action employer