Will work with all direct reports providing training and education relative to RMA P&P, business applications and compliance; Will maintain a staff reporting relationship with Clinical Manager or designee in the areas where financial, clinical services, front office operations and compliance overlap. Will support and promote all RMA customer satisfaction and patient education goals. Will provide and coordinate support and medical staff scheduling (appointments, staffing and call). Will strive to achieve a high degree of employee morale. Will assume responsibility for all matters related to personnel as they affect direct reports. Will work as a viable member of the management team. Will assume all responsibilities, in addition to the above, as assigned by the Executive Director. Extensive experience in all office functions. AA/AS or LPN/RN degree and/or 3-5 office operations experience; excellent communication and interpersonal skills; knowledge of electronic applications.