About defi SOLUTIONS:

It’s an exciting time to join defi!

defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lending reduce time-to-market, streamline operations and customer lending processes with proven, scalable performance.

Learn more at defisolutions.com and follow us on LinkedIn.

About the Role:

defi SOLUTIONS is seeking an experienced project manager for its Project Management Office. Candidates must have a strong, demonstrated history of executing successful project management practices in a large, complex business environment delivering mission critical services. The ideal candidate will have extensive, practical, and relevant experience developing and executing technology projects across multiple product delivery teams operating in a distributed model across disparate geographies.

This staff-level position will support day-to-day execution of project management activities, including ensuring predictable, consistent, and successful delivery of detailed project plans, coordinating, and monitoring small, medium, and large scale engagements, managing client expectations and deliverables, and meeting budgetary guidelines. The project manager will provide the practical knowledge, personal experience and effective business acumen needed to execute project management in accordance with enterprise standards, as well as producing the metrics and reporting necessary to ensure defi’s product development and delivery is aligned to its business strategy.

Essential Job Responsibilities:

• Provide experienced project management, applying the appropriate knowledge, skills, tools and techniques to efficiently manage the different project phases, including initiating, planning, executing, implementing and closing.
• Employ personal experience, subject matter expertise and lessons learned from previous engagements to define key project deliverables and milestones and identify the tasks that must be completed for each to achieve the desired project outcome.
• Develop detailed project plans that define project scope, schedule and budget, working across departments to ensure all requirements are satisfied within the confines of the project and budgetary restrictions.
• Work with key stakeholders to create integrated project plans focused on attaining the outlined goals and manage project progress and budget to ensure key milestones are achieved.
• Compare and report actual performance against planned/scheduled performance.
• Manage and review the work of third-party vendors or partners to ensure acceptable deliverables.
• Ensure that issues are proactively identified and resolved effectively to keep the project on track.
• Execute efficient internal and client-facing communications with all levels within the team.
• Continuously monitor and report on progress of project to stakeholders and present routine reports defining project progress, risks, issues and resolutions.
• Create and maintain prescribed project-related artifacts in accordance with enterprise PDLC standards and governance model.
• Provide presentations and written and verbal updates to executive management.
• Assist internal teams in preparing new project requests for the portfolio governance process -through concept, business case and approval phases.
• Execute project management work in approved enterprise tools, processes, templates, standards, and reporting formats.
• Execute the day-to-day project management activities in accordance with defined Project Management Office rules, tools, processes, and standards.
• Execute effective project management skills, including planning, organizing and decision-making, delegation, teamwork, negotiation, conflict management, adaptability, and stress tolerance.
• Employ advanced analytical, critical thinking and problem-solving skills to resolve complex business problems.
• Handle multiple tasks, meet deadlines, and adapt to changing priorities with broad guidance and without direct supervision.
• Communicate project progress and outcomes clearly, concisely, and accurately to leadership, steering groups, etc.
• Communicate, both verbally and written, with a high level of confidence and expertise across all levels of business, often as a change agent.
• Build trust-based relationships with and influence other functional areas.
• Craft and articulate effective presentations to various audiences, including executive leadership.
• Compile and analyze data and translate analysis into meaningful and fact-based conversations.
• Provide business visibility to enable defi to anticipate, proactively manage and mitigate risks to avoid program and client impacts.
• Coach and mentor associates, teams, product sponsors, managers, and other stakeholders.