Goodwin Motor Group is launching a brand-new Mazda service operation in Brunswick, Maine, and we are seeking an Entry-Level Service Manager to lead and grow this exciting new department.

This is a rare opportunity to step into a leadership role from day one and help build the culture, processes, and performance standards of a new Mazda service team.

Position Overview

This Service Manager will oversee up to five Mazda technicians and work closely with service advisors, parts, and dealership leadership to deliver an exceptional customer experience while maintaining strong operational performance.

We are looking for someone ready to take the next step in their career. This role is ideal for an experienced Service Advisor or an emerging leader with prior management experience who is ready to move into a formal management position.

Qualifications

• Minimum 5 years of experience as a Service Advisor or prior automotive management experience
• Strong understanding of service operations, repair order flow, and technician productivity
• Ability to lead, coach, and motivate technicians
• Comfortable holding team members accountable while maintaining a positive culture
• Strong communication and customer service skills
• Process-driven mindset with attention to detail
• Experience with Mazda or import brands preferred but not required

Key Responsibilities

• Manage daily operations of the Mazda service department
• Lead and support up to five technicians
• Monitor technician productivity and efficiency
• Ensure high levels of customer satisfaction
• Maintain compliance with manufacturer standards
• Support warranty administration and repair order accuracy
• Build a culture of accountability, teamwork, and professionalism

What Makes This Opportunity Unique

• Brand-new department launch
• Opportunity to build systems from the ground up
• Direct leadership visibility and support
• Growth opportunity within a respected, family-owned dealer group
• Positive, team-focused culture

At Goodwin Motor Group, we believe strong leadership creates strong teams. If you are ready to step into a management role and help shape the future of our Mazda service department, we want to talk with you.

Apply today and be part of something new.

Goodwin Motor Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.