The Safer Foundation is a social service provider to individuals with arrest and conviction records. Through a full range of services, including case management, educational instruction and advocacy, we focus on preparing individuals for the world of work by helping them find and keep productive and meaningful employment.

General Summary:

The Reentry Navigator is a member of the Supportive Reentry Network Collaborative (SRNC) team, a multi-disciplinary team engaged in outreach, referral response, brief screening referral and intervention, case management, and warm handoffs, concerning individuals released from jail or prison or who otherwise have an arrest and/or conviction record. The Reentry Navigator will respond to individuals referred to the Safer Foundation within 24-48 business hours upon receiving referral. S/he will complete the initial registration, screening, and determine appropriate steps for external or internal referrals.

Performance Results Description

The Position is properly performed when all essential duties and responsibilities are executed by following the Safer Values.

Exceeding Expectations, Communication and Collaboration, Integrity, and Evidence Based Innovation.

Essential Duties and Responsibilities

Stakeholder Interface

• Respond to referrals within 24-48 hours.
• Conduct intake assessment to identify immediate and short-term needs.
• Utilize Salesforce and/or other database(s) to register clients.
• Referrals to medical, behavioral health, housing, and emergency housing agencies to assist participants with immediate needs.
• Co-create individualized service plans and provide cross-systems navigation to all participants and monthly service plan progress review.
• Assist participants with identifying and addressing external barriers to achieving set goals listed in the service plan.
• Advocate for participants in areas including but not limited to reentry, at risk for violence, and/or at risk for homelessness.
• Complete Medicaid/SNAP applications and, as necessary, assist with coverage redeterminations for recently released or whose benefits have lapsed.
• Based on emergent needs, assist clients with a range of services, such as housing, healthcare, substance abuse treatment, legal aid in preparation to reenter society.
• Performs other duties as assigned.

Tracking, Document and Reporting

• Complete all client documentation in a timely manner of service delivery.
• Ensure accurate data entry by completing mandatory self-file reviews weekly.
• Engage in individual supervision with the manager identifying any immediate client needs or barriers to the reentry work/tasks given.
• Maintain compliance with HIPAA, 42 CFR Part 2, and other privacy and confidentiality laws and regulations for clients' protected information.
• Attend internal and external multi-disciplinary staffing’s.
• Participate in all internal and external meetings bringing forth innovative ideas and/or feedback supporting continuous quality improvement and service delivery.
• In Salesforce, monitor referrals and follow-up bi-weekly to confirm compliance for all internal and external referrals.
• All Safer standards are adhered to, including productivity standards.