Are you passionate about technology, problem-solving, and helping others? We are looking for a motivated, detail-oriented Systems Administrator I to support and maintain our IT systems, troubleshoot technical issues, and help ensure the security, reliability, and efficiency of our technology infrastructure. The ideal candidate is a proactive team player with strong troubleshooting and communication skills, a willingness to learn, and the ability to adapt to new challenges. If you enjoy finding solutions, supporting others, and making a meaningful impact through technology, we encourage you to apply!

Starting Salary: $75,000+, DOE

This position will work on-site in Moscow, Idaho.

Alturas Analytics, Inc. is a contract research organization, bioanalytical laboratory providing personalized MS/MS bioanalytical services to the pharma and biotech industries worldwide. We are a growing, privately owned company working with our collaborators to aid in the treatment and cure of disease. Joining the Alturas team means becoming a part of a supportive and passionate community. Our staff consists of talented, dedicated individuals who are committed to delivering the highest quality of service to our clients. Our goal is simple – to ensure that Alturas employees thrive so that we can do the best possible work in our field, ensuring greater care for our world.

Benefits

• We pay 100% of your premiums for health, dental, and vision insurance and a portion of the premium for dependent coverage
• PTO, paid sick time and paid holidays
• Bonus program based on company-wide goals
• Safe Harbor 401k with an automatic 3% employer contribution with additional 1% match option
• Health Savings Account (HSA) (with company match) and Flexible Spending Account (FSA) options - including Dependent Care
• Life insurance and short- and long-term disability at no cost to you
• Employee Assistance Programs (EAP) focused on mental health
• Voluntary Life, AD&D, Critical Illness and Accident insurance

Perks

• Work-life balance
• Opportunities for continuous learning, professional development and promotion; tuition reimbursement
• Relaxed yet professional environment
• Wellness program including bike/walk to work incentive
• Charitable donation matching and paid time off for volunteering
• Monthly catered lunches, holiday celebrations, unlimited (good) coffee, beverages, snacks and more!

About the role:

The Systems Administrator I provides support to the IT Department and the Director of Information Technology and performs planning, evaluating, testing, deploying and troubleshooting for all IT systems at Alturas Analytics, and performs end user support for all IT related issues.

Essential Duties and Tasks:

• Planning and designing of IT systems such as physical/logical network, server specification, service provisioning, system integration, data backup/restore, electronic records archiving
• Performs testing, deployment and maintenance of computer and network systems including hardware, software, peripherals, data backup, data archiving etc.
• Provides technical support to all Alturas Analytics, Inc. personnel with various computer related tasks including hardware, software, configuration and security troubleshooting
• Drafts validation plan and test scripts for computerized systems validation, reviews, verifies and executes test scripts as needed

Additional Duties and Tasks:

• Contacts and works closely with vendors and service providers for problem resolutions
• May work with compliance inspectors and auditors when needed
• May work on running network cables around the company premise
• Certain development work such as Watson CDISC exports and other small-scale applications
• Performs other duties as needed or assigned

Education and Experience Requirements:

• Bachelor’s or Associate degree in Computer Science or Management Information System or related fields
• 4+ years of work experience in systems administration or IT help desk or related fields
• An equivalent combination of education and experience may qualify the appropriate personnel for this position

Skills and Abilities Requirements:

• Strong skills in verbal and written communication
• Excellent knowledge in Microsoft Windows server and client OS, and Office products
• Working experience of PC hardware, printers, switches, routers, cabling and other network equipment
• Excellent understanding of TCP/IP protocols, network security, user account management, deployment tools, anti-virus, firewall and intrusion detection, file and database backup/restore
• Excellent understanding of email server, client access protocols
• Good understanding of 21 CFR Part 11, GLP, GCP and other regulations preferred. Previous experience in a regulated laboratory is a plus.
• Familiarity with scripting languages
• Good understanding of databases/SQL
• Ability to work independently most of time

Physical Requirements:

• Must be able to stand and work at counter heights of 36-40 inches for up to 8 hours per day
• Must be able to alternate sitting and standing for up to 8 hours per day
• Must be able to sit in front of a computer monitor for up to 8 hours per day
• Must be able to work in crawlspace and on roof for cabling

About the Area

Located in a vibrant town and home to the University of Idaho, Moscow, Idaho is a friendly community with beautiful natural surroundings and a lively cultural scene. You'll enjoy walkable streets, live music, and access to some of the best outdoor recreation opportunities in the country. The Palouse area is made up of several neighboring towns, including Pullman, Washington, where you'll find a bustling college town environment with diverse dining options, events for everyone, and the Washington State University campus.

Community Involvement

Our goal is to build an enduring company of integrity in an environment that provides rewarding career paths and empowers individuals to engage in the well-being of the communities in which they reside. We seek to inspire the next generation of scientists through involvement of educational programs at every level. From making science fun for elementary-aged students, active participation in science fairs and guest lecturing at the undergraduate university level, we are stepping towards fostering a generation where science is exciting and an integral component of everyday life.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.