About Us:

Since 1990, New Reach has been a dedicated leader in providing shelter, housing, stabilization, and support for children, families, and individuals experiencing homelessness or at risk for homelessness in the Greater New Haven and Fairfield County areas. We believe in empowering those affected by homelessness and poverty to achieve lasting independence.

Why Work with Us?

At New Reach, you will be part of a compassionate, innovative, and inclusive team that uses the most progressive approaches to inspire independence. You’ll play a key role in a transformative movement to end homelessness and food insecurity through prevention, support, and housing solutions that create long-term stability for those we serve.

Comprehensive benefits package:

• Medical, vision, and dental
• 401(k) Retirement plan
• Paid Time Off (PTO)
• (12) Paid Holidays (1) Floating Holiday
• Life Insurance
• Long-Term Disability

This is a full-time position Monday - Friday for the hours of 12 AM - 8 AM

Primary Purpose:

The Site Coordinator (SC) is responsible for monitoring the activities of the agency property which include ensuring compliance with program policies and procedures, maintaining the safety of the residents and the security and cleanliness of the facility. The SC will work collaboratively with the other SCs, Case Managers, and Management to promote a safe and nurturing community environment. The SC is an essential position, which means that the job functions are necessary to conduct agency business even when the agency is not operating normally.

Essential Function:

• Monitor the activities of residents to ensure the safety of residents, staff, and guest(s).
• Provide on-going support to residents when necessary.
• Maintain written and oral communication of incidents in accordance with agency policies in shift turnover log.
• Supervise and assist residents with daily cleanup.
• Enforce New Reach policies and follow staff policies and procedures.
• Monitor supplies and communicate needs to Program Manager(s)/Shelter Operation Lead.
• Communicate with other staff and maintain the turnover log.
• Mandated to report any witnessed or suspected child abuse to Department of Children and Families.
• This position is considered essential, which means that the job functions are necessary to conduct agency business even when the agency is not operating normally. Employees designated as essential are expected to report to or remain at work when the agency has a delayed opening, early release, or closure.
• Must remain in facility during assigned shift.
• Other duties not limited to those above to assure successful operations.
• Performs other duties as assigned.

Qualifications:

• High school diploma or equivalency required.
• Ability to establish and maintain professional boundaries in working with clients.
• Assertiveness, creativity and ability to work independently or with a team.
• Knowledge of community resources and systems.
• Demonstrated initiative, good judgment and self-direction.
• Access to reliable transportation.
• Basic computer skills including proficiency in Microsoft Office.
• Bilingual (Spanish and English) preferred.
• Experience with homelessness preferred.
• Knowledge of and sensitivity to women's issues (domestic violence, sexual abuse etc.).
• Excellent interpersonal skills

Expectations:

• Have a solutions-based approach to presented problems.
• Be supportive, engaging and encouraging to peers and staff.
• Be adaptable to change and willing to take on more responsibility.
• Maintain strict confidentiality concerning any client’s or employees’ personal information, living information, and/or HIV status.
• Provides a commitment to the values of New Reach: Professionalism, Integrity, Compassion and Initiative.
• Adheres to all New Reach’s Policies and Procedures.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.