Position Summary: The Systems Administrator job family is responsible for the administration, reliability, and security of enterprise infrastructure platforms, including network services (connectivity and data transport), storage systems (data storage platforms), compute platforms (servers and processing capacity), and database systems (enterprise data management technologies).

This job family emphasizes lifecycle execution, service request fulfillment, incident response, identity and access governance, portfolio management, documentation, education, operational discipline, workload management, and continuous improvement rather than direct end-user support.

This position may be filled as a System Administrator I, II, or III depending on qualifications, experience, and organizational need.

Systems Administrator Associate (Entry-Level; I)

Requirements

• High School Diploma or GED
• 4 years of experience in IT support, analyst, or junior infrastructure roles
• Hands‑on exposure to server administration, networking, virtualization, cloud platforms, or database support tasks, preferred
• Cisco Certified Network Associate (CCNA); CompTIA Server+; CompTIA Network+; Microsoft 365 Certified: Endpoint Administrator Associate; Microsoft Azure Fundamentals; ITIL Foundation, preferred

Summary Scope: At the entry level, Systems Administrators contribute independently to infrastructure lifecycle activities, service requests, incident response, access administration, portfolio maintenance, documentation, and workload coordination while developing foundational skills and adherence to governance controls.

Systems Administrator (Mid-Level; II)

Requirements

• High School Diploma or GED
• 5 years of experience in systems administration or infrastructure operations
• Experience independently administering platforms across network, storage & compute, cloud, and database environments, preferred
• Cisco Certified Specialist (CCS); CompTIA Security+; Microsoft Azure Administrator Associate; Windows Server Hybrid Administrator Associate; Azure Database Administrator Associate (or equivalent); ITIL Foundation, preferred

Summary Scope: At the mid-level, Systems Administrators lead the administering and optimizing of these platforms, executing lifecycle activities, fulfilling complex service requests, resolving higher-impact incidents, enforcing access controls, maintaining authoritative documentation, and driving operational consistency and continuous improvement.

Systems Administrator Senior (Senior-Level; III)

Requirements

• High School Diploma or GED
• 6 years of progressive systems administration experience
• Experience leading infrastructure initiatives, mentoring administrators, or contributing to architectural planning and modernization efforts, preferred
• Cisco Certified Network Professional (CCNP); Microsoft Azure Administrator; VMware VCP; Azure Network Engineer Associate (AZ‑700); Azure Database Administrator Associate or AWS Certified Database – Specialty (admin focus); ITIL Foundation, preferred

Summary Scope: At the senior level, Systems Administrators drive operational governance and lifecycle strategy execution across enterprise environments, resolving major incidents, overseeing complex access and service scenarios, enforcing standards, and establishing authority over documentation and portfolio integrity while mentoring others, coordinating across teams and vendors, and driving standardization, automation, and long-term improvement initiatives.

Now Offering a Critical Position Bonus & Relocation Assistance!
Receive a $10,000 bonus for a one-year commitment or a $25,000 bonus for a two-year commitment to this essential role. This position is also eligible for relocation assistance to help make your move to Alaska and CPH seamless and stress-free. Click here to learn more about what it is like to live in Alaska and work at CPH!

At CPH, we value our employees and offer a comprehensive benefits package designed to support your well-being and professional growth. Our competitive pay is just the beginning. We also provide:

• Health Insurance: Comprehensive plans to keep you and your family healthy.
• Retirement Plans: Invest in your future with our competitive 403(b) options and employer contributions.
• Paid Time Off: Enjoy a generous PTO policy, including vacation and sick leave.
• Public Service Loan Forgiveness program qualifying employer. Click here to learn more about this program.
• Professional Development: Opportunities for growth through training, workshops, and more.
• Additional Perks: Employee wellness programs, discounts, and much more!

*Current employees are not eligible for the Critical Position Bonus.