Position Summary
Mills James is seeking an experienced and visionary Creative Director and Video Production expert to lead high-level creative strategy and execution for premier clients. This senior leadership role is responsible for shaping compelling visual storytelling, guiding cross-functional production teams, and ensuring the delivery of best-in-class video content.
The Creative Director will partner directly with executive-level clients and internal stakeholders to develop innovative concepts, oversee production from ideation through delivery, and lead a team of video professionals. This role requires a balance of creative excellence, business acumen, and strong leadership to maintain Mills James’ reputation for quality and innovation.

Essential Functions
Creative Leadership & Vision
• Lead the development of creative concepts, storytelling approaches, and visual strategies for video and multimedia projects
• Ensure all creative output aligns with client objectives, brand standards, and Mills James quality expectations
• Facilitate and direct creative brainstorming sessions, pitches, and presentations
• Provide hands-on creative direction and Producer role during pre-production, production, and post-production phase

Team Leadership & Development
• Supervise, mentor, and develop a team of producers, editors, videographers, and creative staff
• Foster a collaborative, inclusive, and high-performing creative culture
• Manage team workloads, schedules, and resource allocation to ensure project success
• Provide ongoing coaching, feedback, and professional development opportunities

Client Engagement & Strategy
• Serve as a primary creative lead for high-profile clients, building strong, trusted relationships
• Translate client goals into compelling creative solutions and production strategies
• Present concepts, lead client reviews, and ensure satisfaction throughout the project lifecycle
• Partner with sales and leadership on new business development and pitch strategy

Project Oversight & Execution
• Collaborate with operations and production teams to define project scope, budgets, and timelines
• Ensure projects are delivered on time, on budget, and at the highest creative standard
• Oversee the use of internal and freelance resources to optimize production capabilities
• Maintain quality control across all deliverables and production processes
• Role includes sourcing and securing talent auditions, negotiating usage terms, rates, booking, managing schedules, contracts distribution, preparing documentation with our partners and working with paymaster services

Measures of Success
Success in this role will be evaluated based on the following:
• Creative Excellence: Consistent delivery of innovative, high-quality video content that meets or exceeds client expectations and strengthens Mills James’ brand reputation
• Client Satisfaction & Retention: Positive client feedback, repeat business, and growth of key accounts
• Project Performance: Ability to deliver projects on time and within budget while maintaining creative integrity
• Team Engagement & Development: Strong team retention, professional growth of direct reports, and positive internal feedback on leadership effectiveness
• Operational Efficiency: Effective resource management, including appropriate use of internal staff and freelance talent
• Business Contribution: Support of new business efforts, including successful pitches and contribution to revenue growth

Required Qualifications
• Minimum of 8–10 years of experience in video production, with at least 5 years in a leadership or creative direction role
• Demonstrated success leading creative teams and delivering high-quality video content for clients or agencies
• Strong portfolio showcasing creative direction, storytelling, and visual execution
• Deep knowledge of video production workflows, technologies, and industry best practices
• Excellent communication, presentation, and interpersonal skills
• Proven ability to manage multiple projects, clients, and deadlines in a fast-paced environment
• Strategic thinker with strong problem-solving and decision-making capabilities

Preferred Qualifications
• Experience working with corporate, commercial, or agency clients
• Familiarity with Adobe Creative Cloud and production tools/workflows
• Social media expertise
• Bachelor’s degree in film, Media Production, Communications, or related field (or equivalent experience)

Benefits
Mills James offers a comprehensive benefits package for full-time employees, including:
• AnthemERC Medical and Wellness, Guardian dental, and vision coverage
• Employee Assistance Program (EAP)
• 401(k) and Roth 401(k) with discretionary company match
• Paid time off and holiday

Physical & Work Environment Requirements (ADA-Compliant)
The physical demands described here are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
• Ability to sit or stand for extended periods
• Frequent use of computers and production equipment
• Ability to travel to client sites and production locations as needed
• Occasionally lift and/or move equipment up to 25 pounds
• Work performed in office, studio, and on-location production environments