As a Office Assistant, you’ll be a valued part of both Victoria Harbour and Harbor Town, serving in a shared role that supports strong financial stewardship across our sister marinas. This position requires a high level of reliability, accuracy, and attention to detail, as your work plays a key role in maintaining consistent and timely lease accounting for both teams. We value someone who is organized, dependable, and committed to delivering precise work while collaborating seamlessly across properties.

Company Overview

Best In Boating is hiring to join our team!

Victoria Harbour is a scenic marina destination on Lake Allatoona in Woodstock, GA, offering beautiful waterfront views and a welcoming atmosphere. It’s a favorite spot for boaters, locals, and visitors to enjoy time on the lake, friendly service, and memorable days by the water.

Harbor Town in Acworth, GA brings that same waterfront charm to another corner of Lake Allatoona. With easy lake access, inviting spaces, and a laid-back lakeside feel, Harbor Town is a place where guests can relax, connect, and enjoy the best of marina life.

RESPONSIBILITIES:

• Customer Service:
• Assist boaters with slip inquiries, marketing, and leasing opportunities.
• Negotiate, prepare, and complete slip lease agreements accurately and professionally
• Provide clear explanations of marina policies, lease terms, and account details
• Accept, process, and post customer payments
• Address customer questions regarding account balances, billing, and services
• Deliver friendly, knowledgeable service to build positive relationships with marina customers.
• Direct customer inquiries or concerns to the appropriate department when needed.
• Accounting & Administrative Support:
• Maintain accurate customer records, contracts, and lease documentation
• Utilize the marina computer system for customer setup, data entry, scheduling boat launches and retrievals, and reporting
• Support special projects and administrative tasks as assigned
• Ensure accuracy, organization, and confidentiality of financial and customer information

REQUIREMENTS:

• Must pass a background check.
• Proficiency in Microsoft Office and CRM software.
• Must be authorized to work in the United States and provide proper documentation.
• 9 AM to 5 PM with one weekend day either Saturday or Sunday required, 5-day work week.
• At least 2 years of customer service experience preferred.

BENEFITS:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-term disability
• Flexible spending account
• Paid time off

Required Skills:

• Attention to Detail
• Teamwork
• Communication
• Organizational Skills
• Positive Attitude
• Work Ethic
• Time Management