Host in ORLANDO, Florida at Mias Italian Kitchen FL
NewSalary: $16.00 - $19.00/hrEmployment Type: Part-TimeExperience Level: 1-2 YearsMinimum Education: H.S. Diploma/Equivalent
Mias Italian Kitchen FL
ORLANDO, Florida, 32819, United States
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Job Description
Position Description:
Knowledge, Skills and Abilities: Qualifications -
Physical Requirements:
Additional Information:
As a Host, you'll set the tone for every guest experience by creating a warm welcome, managing the flow of a fast-paced dining room, and ensuring every guest feels valued from arrival to departure. Success in this role requires confidence, organization, and the ability to thrive in a high-volume, full-service restaurant while delivering genuine hospitality.
Alexandria Restaurant Partners locations include Ada’s on the River, Barca Pier & Wine Bar, Café Tu Tu Tango, Mia’s Italian Kitchen, Palette 22, Joe Theismann’s, The Royal, and Vola’s Dockside Grill & Hi-Tide Lounge.
Position Responsibilities:Duties include, but are not limited to:
- Welcome every guest with warmth, professionalism, and a sense of urgency.
- Manage reservations, waitlists, and table assignments using OpenTable while maximizing seating efficiency.
- Coordinate with managers and service teams to ensure smooth guest flow and balanced server sections.
- Communicate accurate wait times and keep guests informed throughout their experience.
- Resolve guest concerns with empathy, professionalism, and a solutions-focused mindset.
- Maintain a clean, organized, and inviting entrance and host stand.
- Answer phones, manage reservation inquiries, and provide knowledgeable information about the restaurant.
- Support the team wherever needed to ensure an exceptional guest experience.
- 1+ years of host experience in a high-volume, full-service restaurant required.
- Previous OpenTable experience preferred.
- Outstanding communication and guest service skills.
- Ability to multitask, prioritize, and stay composed during peak business periods.
- Strong organizational skills and attention to detail.
- Positive attitude, team-first mindset, and commitment to creating memorable guest experiences.
- Flexibility to work nights, weekends, and holidays.
- Able to stand, sit, or walk for extended periods.
- Able to grasp, lift, and/or carry up to 50 lbs. as needed.
People are the core of our business. That’s why our benefits include:
- Health insurance for full-time employees
- Dental, vision, and life insurance for full-time employees
- 401K
- Daily "family meals" before lunch and dinner service
- 50% off employee dining privileges at any of our ARP locations
- Flexible schedules
- Opportunity for personal and professional growth
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Job Location
ORLANDO, Florida, 32819, United States
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