Technicians & Service Advisors in Merrillville, Indiana at Jiffy Lube - Allied Automotive Group (IN)

The Opportunity

Our service center teams keep people safely on the road — and we’re hiring people who want to build a career doing it. This is a hands-on role where you’ll work in the service bay and with our guests. Some days you’ll spend more time under the hood, some days more time at the counter. Everyone on our team is trained to do both.

No automotive experience required. We provide industry-leading hands-on training, and many of our store managers started in this exact role.

What You’ll Do

• Greet every guest with a friendly, professional approach and create a positive first impression

• Listen to customer concerns and recommend the right maintenance services for their vehicle

• Conduct vehicle inspections and clearly communicate findings to guests and teammates

• Build trust by educating customers on preventative maintenance and what their vehicle actually needs

• Explain services, pricing, and timelines with confidence and transparency

• Perform oil changes, fluid checks, and preventative maintenance services

• Deliver fast, efficient service without cutting corners on quality

• Support teammates across every area of the shop as needed

• Resolve customer concerns quickly and professionally

• Accurately create service orders and process transactions

• Safely guide vehicles into and out of service bays

• Contribute to store sales and service goals

• Maintain a clean, organized, and safe work environment

• Follow all company safety procedures and operational standards

What We’re Looking For

• Previous automotive, mechanical, customer service, retail, or sales experience is a plus — but not required

• Willingness to learn and jump into hands-on training

• Strong work ethic and a positive attitude

• Comfortable talking with people and explaining things clearly

• Ability to multitask and stay organized in a fast-paced environment

• Comfortable working on your feet for extended periods

• Team-oriented mindset — we cover for each other

• Ability to work flexible schedules, including weekends as needed

Work Environment & Physical Requirements

• Ability to stand for extended periods of time

• Work in a service shop environment with exposure to noise, fumes, and varying temperatures

• Ability to lift up to 50 pounds

• Frequent bending, lifting, and working with tools and equipment

• Ability to occasionally drive customer vehicles

Why Join Our Team?

• Competitive weekly pay

• Bonus and incentive opportunities

• Medical, dental, and vision insurance

• 401(k) with company match

• Paid time off starting Day 1

• Employee discounts

• Industry-leading training programs

• Clear career advancement opportunities

• Team-oriented, supportive work environment

Tell us where you see yourself — under the hood, at the counter, or both. We’ll figure out the right fit together.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.