E-Content Specialist in New York at Jobgether

• Build and maintain strong relationships with global data providers through effective written and verbal communication, resolving data issues and obtaining metadata required for ongoing knowledge base maintenance.
• Analyze publisher-supplied metadata to identify missing, incomplete, or inaccurate information and proactively take corrective action.
• Create, load, and maintain collections in the global knowledge base, including descriptions, subject classifications, alternate names, and other metadata attributes that support accurate indexing and discovery.
• Develop and maintain internal documentation covering metadata transformation, manipulation, and loading processes.
• Research and source required metadata when information is not supplied by external providers, ensuring it is properly structured and successfully incorporated into the knowledge base.
• Investigate internal and external data issues, conduct root-cause analysis, identify recurring trends, and implement proactive solutions to improve data quality.
• Organize and prioritize weekly workloads, provide progress updates and raise concerns during team meetings.
• Collaborate with colleagues and cross-functional stakeholders to achieve individual, team, and organizational objectives.

Requirements:

• 2+ years of experience working with large datasets, metadata, electronic resources, or similar content-focused data environments.
• 2+ years of experience coordinating with third-party vendors and managing high-volume written and verbal communications.
• Strong proficiency in Microsoft Excel, including VLOOKUP/XLOOKUP, pivot tables, advanced functions and formulas, and experience handling datasets exceeding 50,000 rows.
• Strong analytical and problem-solving skills, with the ability to investigate complex data issues and identify practical solutions.
• Technologically savvy and comfortable learning new tools, systems, and data workflows.
• Strong attention to detail and a consistent focus on data accuracy, formatting, classification, and quality standards.
• Ability to manage multiple concurrent priorities, meet deadlines, and provide clear status updates in a remote work environment.
• Fast learner who adapts effectively to changing priorities and evolving processes.
• Proficiency with Microsoft Office tools, including Outlook, PowerPoint, Access, OneNote, Word, and SharePoint.
• Experience with metadata standards such as KBART, MARC, Dublin Core, or ONIX is an advantage.

Benefits:

• Annual salary range of $50,790–$72,555, with the final offer based on skills, qualifications, education, training, experience, and work location.
• Fully remote work for U.S.-based employees outside U.S. territories.
• Employees living within 30 miles of designated hub offices may be required to work onsite one day per week for team collaboration and synchronization.
• Medical, dental, and vision insurance.
• Life and disability insurance.
• Flexible spending accounts.
• Retirement savings plan.
• Paid parental leave.
• Paid holidays and paid time off.
• Mentoring and professional development opportunities.
• Access to training, tools, resources, and team support.
• Collaborative environment with a strong focus on remote flexibility and work-life balance.