Ambassador of Events Lead in Dayton, Oregon at WILLAMETTE VALLEY VINEYARDS
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Job Description
Domaine Willamette is looking for an energetic Ambassador of Events Lead to join our world-class class méthode traditionnelle sparkling winery. This is your opportunity to join Willamette Valley Vineyards, the company that sets the standard for Willamette Valley Pinot Noir, and learn about our place in the Oregon Wine Story. This role is an exciting opportunity to leverage your expertise in wine while driving sales and building lasting customer relationships.
Overview of Position:
Leads the sales and operations of private events and offsite events. During peak Tasting Room times, this position works in the tasting room supporting or acting as a Tasting Room Associate as needed. When there is no event booked, provides admin support for location to include scheduling meetings, facilities and vendors for events
What we Offer:
- Competitive pay with a tip pool
- Benefits package includes health, vision, dental, 401k for our Full Time employees
- Rewarding incentive compensation tied to sales performance.
- Access to EAP, along with generous team member discounts on dining, wine and merchandise
- Continuous growth opportunities within a rapidly growing company.
- An inclusive work environment committed to diversity, structured career development, and growth opportunities within our rapidly growing company.
Primary Responsibilities:
- Work with the Chef, Ambassadors, Tasting Room Leads and General Manager to execute annual Winery Events.
- Point of contact for all Domaine Willamette event inquiries. Respond to all email, phone and in-person inquiries within a reasonable timeframe of our offerings.
- Tour potential clients through the facility or set up tours with Ambassadors or other key managers.
- Assemble proposals, BEOs with pricing guidance, Event plans, schematics, timeline communication as well as digital and hardcopy event folders.
- Create calendar invites notifying the appropriate team members of the event, times, spaces.
- Invite the CEO to all events that have VIPs as an FYI.
- Ring venue, wine and food sales through POS.
- Manage event contracts, deposit and payments, and request staff or schedule event staff
- Assist in training event staff to setup and service standards.
- Assists with communication and acts as a point of contact for all Private Events in coordination with Lead TRA's.
- Work to promote new ideas to increase event revenue.
- Develop relationships with vendors, caterers, and event planners to ensure high-quality events.
- Help plan, staff and license offsite events as needed and approved by the Domaine Willamette GM.
- Manage event budgets, timelines, and logistics to include labor.
- Oversee and train event staff to ensure exceptional customer service.
- Ongoing timely communication with Tasting Room Leads, General Manager for all event
- Coordination with Marketing Team for Events planning and promoting
- Oversees smooth progress of events by being present on the day of the event
- Conducts post-event review execution, success, and learning
- Regularly submit event calendars to keep all staff aligned with event times and staffing needs.
- Other duties as assigned by the Domaine Willamette General Manager.
- Supports Company’s effort to create a more sustainable, cross-cultural and “green” environment.
Must have:
- 5 years of direct sales and/or management experience
- Excellent communication and interpersonal skills.
- Highly developed organizational and time management skills.
- A high degree of accuracy and attention to detail.
- Ability to use Microsoft Office Suite, including Word and Excel.
Must be able to :
- Lift 40lbs and navigate stairs and hilly terrain.
- Stand for long periods of time.
- Work weekends and occasional evenings.
- Work well in a fast-paced environment
- Effectively present information and respond to questions appropriately.
- Multi-task, work independently and as part of a team. Build team dynamics and synergy across departments.
- Must be independently motivated to identify and resolve issues, at department-level.
- High school diploma or similar.
- A valid/current OLCC and Food Handler’s Card (or be willing to obtain one prior to start date).
- Must be willing to work weekends, evenings, holidays, and on-site winery events. Most of these events are held over holiday weekends such as Memorial Day and Thanksgiving
- Prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner.
- Communicate through active listening skills and gather insight into human behavior.
- Knowledge of Commerce 7, TOCK, Square and Google Suites a plus