Sales Account Manager in Irving, Texas at Call On Doc

Location: Remote (U.S. based)

Employment Type: Full-Time

About CallonDoc:

CallonDoc is revolutionizing telehealth by combining expert medical care with cutting-edge technology to deliver convenient, affordable, and high-quality healthcare to millions of patients across all 50 states. As one of the fastest-growing virtual care platforms, we are redefining what it means to access healthcare in the digital age. Our mission is to break down traditional barriers to care and build technology that makes medicine more accessible and equitable for all.

Role Overview:

As the Sales Account Manager, you will operate at start‑up speed, this role owns the full partner lifecycle—from prospecting and consultative solution selling through onboarding, activation, and expansion—while continuously optimizing for pipeline velocity and partner Lifetime Value (LTV). Your goal is to drive Call On Doc’s 10X revenue growth by architecting and scaling a systematized partner ecosystem for white-label telemedicine solutions. Own end-to-end partner lifecycle strategy, focusing on onboarding, revenue diversification, and scalable partner management.

This individual must be a highly organized, consultative, and tech-savvy sales strategist who can bridge external client needs with our internal operations and digital product offerings. You will also ensure continuous pipeline growth and operational scalability by developing clear Standard Operating Procedures (SOPs) and communication workflows to streamline the onboarding and retention of partners.

Key Responsibilities:

• Solution & Consultative Selling – Conduct discovery, craft ROI‑driven proposals, deliver demos, and negotiate commercial terms to signature.
• Partner Onboarding & Enablement – Coordinate cross‑functional launch plans (Clinical Ops, Compliance, Marketing) to achieve first‑usage milestones within 30 days.
• Account Growth & Retention – Execute quarterly business reviews (QBR) and upsell capacity blocks, premium tiers, or add‑on services to hit net‑revenue‑retention (NRR) targets.
• Data‑Driven Forecasting – Maintain 95 % CRM hygiene; report weekly on funnel metrics, win‑loss insights, and capacity utilization.
• Market Intelligence – Monitor competitive moves, reimbursement trends, and employer benefits benchmarks; package insights for Product & Exec teams.

Core Duties include:

• Deal Management - Run 30‑60‑90‑day sales cycles with MEDDICC discipline. Coordinate legal & compliance reviews; align pricing to Standard, Plus, Premium, or Capacity‑Plus tiers.
• Launch & Adoption - Track first‑30‑day utilization; trigger playbooks if < 70 % of forecast.
• Expansion - Identify cross‑sell triggers (new states, virtual mental health, Rx delivery). Present business cases to Economic Buyer and champion budget cycles.
• Collaboration - Partner with client Marketing for co‑branded campaigns. Provide feedback loops to Product on feature requests.
• Account Management - Host quarterly business reviews (QBRs) with top 15% partners.
• Account Growth - Negotiate/close 5–8 new partnerships/month (min. $300K combined ACV).

Required Qualifications:

• 5+ years in B2B SaaS/telehealth sales, closing $500K+ ACV deals.
• Mastery of complex sales cycles (6–9 months; multi-stakeholder).
• Proven pipeline forecasting accuracy (≥90% quarterly).
• Expertise in CRM automation (HubSpot/Salesforce), sales intelligence (ZoomInfo, Apollo.io), and CLM tools (Ironclad).
• Proven success closing 6‑figure deals with HR, Benefits, or Payer executives.
• Strong presentation skills—able to tailor demo narratives to CFO, CEO, HR Director, or Broker audiences.

Preferred Qualifications:

• Experience with channel partnerships or marketplaces.
• MBA or equivalent strategic acumen.

Soft Skills & Culture Fit:

• Leverage-Seeking - Automates repetitive tasks; builds playbooks.
• Influence Architect - Aligns product, legal, and ops teams for rapid deal execution.
• Vertical Visionary - Identifies untapped healthcare verticals and monetization models.
• Owner Mentality – Treats pipeline and partner book as a "mini‑P&L"; biased to action.
• Cross‑Functional EQ – Works fluidly with clinicians, marketers, compliance and developers/engineers.
• Customer Obsession – Seeks to add value before, during, and after the sale.
• Kaizen (Continuous Improvement) – Always asking “How can we make this 1 % better tomorrow?”
• Growth Mindset – Embraces rapid experimentation, learns from data, iterates.

Benefits:

• 401(k)
• Health insurance
• Parental Leave
• Paid time off

Why CallonDoc?

• Impact: Be part of an organization that is changing the healthcare landscape. Your work will directly contribute to improving the quality and accessibility of healthcare for millions of people across the nation.
• Flexibility: Enjoy a fully remote work environment with flexible hours, ensuring you maintain a healthy work-life balance.
• Growth Opportunities: Join a fast-growing company that offers substantial room for professional development, mentorship, and career progression.
• Inclusive Culture: Join a team that values diversity, collaboration, and innovation. At CallonDoc, your voice will be heard, and your contributions will matter.

At CallonDoc, we believe in empowering individuals with technology to make healthcare more accessible. If you’re passionate about technology and making a real-world impact, we’d love to have you join our team!