Wholesale Parts Sales Specialist in Houston, Texas at Helfman Dodge Chrysler Jeep RAM FIAT

About the Role

We are seeking an experienced Wholesale Parts Specialist to join our fast-paced automotive parts department. In this role, you aren’t just taking orders—you are a critical partner to local independent repair shops and collision centers.

The ideal candidate has a sharp technical mind for specifying parts accurately the first time, a professional phone presence, and the sales drive to build lasting commercial relationships.

Key Responsibilities

• Commercial Account Management: Build and maintain strong, trust-based relationships with wholesale clients (independent repair shops, fleets, and collision centers) to drive repeat business.
• Precision Specifying: Accurately identify and specify automotive parts using Electronic Parts Catalogs (EPC) to ensure the correct parts are delivered on the first attempt, keeping return rates low.
• Order Processing: Efficiently process high-volume phone, email, and online parts orders, converting inquiries into completed sales.
• Resourceful Sourcing: Source parts quickly from various vendors and manufacturer networks when items are backordered or out of stock.
• Logistics & Paperwork: Prepare precise invoices, manage credit returns, and coordinate with delivery drivers to ensure parts arrive at customer shops on schedule.
• Department Collaboration: Maintain a clean, organized workstation and collaborate with warehouse staff to ensure inventory accuracy.

Requirements

• Automotive Experience: Minimum 1–2 years of hands-on experience in automotive retail or wholesale parts sales (dealership or major jobber experience is highly preferred).
• Catalog Mastery: Strong proficiency with computer systems, DMS (Dealer Management Systems), and electronic parts catalog software.
• Technical Knowledge: Solid understanding of automotive systems, components, and terminology to confidently assist technicians and shop owners.
• Communication Skills: Excellent verbal and written communication skills with a professional, solution-oriented phone presence.
• Efficiency: Strong organizational skills with the ability to multitask and manage time effectively in a fast-paced environment.
• Credentials: Valid Texas Driver’s License with a clean, insurable driving record.
• Screening: Ability to pass a pre-employment drug screen and background check.

Benefits & Perks

• Competitive Compensation: Base pay plus performance/commission opportunities.
• Comprehensive Health: Medical, dental, and vision insurance plans.
• Paid Time Off: Paid vacation, holidays, and sick leave.
• Retirement Security: 401(k) program.
• Growth: Professional work environment with clear opportunities for career advancement.