Business System Analyst at City of Beaverton – Beaverton, Oregon

The City of Beaverton’s Information Technology Services (ITS) Department is hiring a Business System Analyst to support the analysis, testing, implementation, and improvement of enterprise applications that facilitate city operations. The Business System Analyst is responsible for meeting a department's technical requirements by analyzing and documenting business processes, as well as configuring and supporting related applications. The role employs computer analytics and data mining techniques to deliver valuable and accurate trends that enhance system optimization and support strategic decision-making. Additionally, the position involves collaborating with business partners, including centralized IT, to ensure technology solutions align with business strategies.

Our ideal candidate is:

• A talented communicator who can listen to understand stakeholders’ business needs as well as communicate technical information out to wide audiences, from fellow employees to public officials.
• Skilled at documenting requirements, diagramming workflows, and creating roadmaps.
• Highly analytical, with the skills to identify problems and develop effective solutions.
• Adept at the technical side of business application projects, from planning through implementation and maintenance.
• Flexible and able to adapt to changing requirements and environments.
• Excited to work in the public sector and provide high quality services to the Beaverton community.

If you're ready to make an impact and grow in a supportive, purpose-driven environment, apply today!

This is a full-time, exempt, Management 2 (M2) position. The classification is Business Analyst. There is one vacancy.

Please click APPLY to submit your application via the City of Beaverton’s online portal. You will need to fill out your work history and respond to several supplemental questions. Your education, skills, and experience will be evaluated using the main application form and supplemental questions; a resume and cover letter are not required and do not substitute for a complete application and work history.

• Analyze current business processes and related information systems. Prepare reports and recommendations to improve these processes and systems.
• Lead small to medium-sized system and service implementation projects, and participate as part of a team on larger projects. Develop project plans, set timelines, organize meetings, assign tasks, monitor progress, and communicate updates to all partners.
• Act as the technical expert for assigned enterprise applications, providing guidance on best practices for system use and optimization.
• Work with colleagues in assigned business areas to identify needed enhancements to applications and services. Provide support for the maintenance and improvement of assigned systems.
• Help business units plan and deliver training that employees need to make use of improvements and system changes.
• Evaluate available software solutions based on business needs and recommend purchasing options from vendors or developing in-house applications.
• Assist with analyzing, designing, testing, implementing, and maintaining vendor and in-house software applications. Develop user manuals and other training materials.
• Support contract compliance, working with consultants and vendors.
• Participate in the department’s processes, including managing the system development lifecycle, improving workflows, creating and implementing procedures, and serving on interview panels.
• Contribute to the promotion of organization values, including diversity, equity, inclusion, and belonging; support a culture of accountability within the organization and actively promote the value of respect in a multicultural society.
• Additional duties are outlined in the Business Analyst class specification.

Minimum qualifications:

• Bachelor’s degree in business, computer technology, or a related field, and
• 3 years of experience in business system analysis and project management; or
• An equivalent combination of education and experience enabling the incumbent to perform the essential functions of the position.

Licensing and special requirements

• Ability to pass reference checks and education verification, and satisfy the requirements of a background check, including Criminal Justice Information Services (CJIS) fingerprints.
• Ability to satisfy the requirements of a pre-employment drug screen.

The City of Beaverton is committed to supporting a culture of accountability, equity and inclusion for all, especially marginalized groups. We pledge to continue the ongoing, difficult and essential work needed to address institutional racism and historical inequities in all forms.

Beaverton is a diverse city, boasting a large population of qualified persons, including women, veterans, Black, Indigenous and people of color, persons with disabilities, generational groups, persons who speak many languages and are of diverse national origins.

Studies have shown that many candidates, especially women, are less likely to apply for a job if they do not believe they meet 100% of the hiring criteria. The city’s talent acquisition goals include hiring the candidate who is best able to meet the performance objectives of the role. We therefore encourage persons with non-traditional skill sets and experiences to apply, even if you believe you do not meet 100% of the qualifications and hiring criteria described.

Wage range: $6,036.55 - $8,089.59 monthly

Starting rate will be determined depending on relevant work experience as outlined in the Equal Pay Act. New hires who meet minimum requirements will start at step one. Higher steps may be offered to those who have additional years of directly related experience to the position within the posted wage range.

Total compensation package and benefits In addition to competitive pay, the city offers a wide variety of benefits to regular employees which make up an exceptional total compensation package.

The city pays the full retirement contribution to PERS including the employee portion; provides employees with an opportunity to participate in a deferred compensation retirement plan; makes available a public service loan forgiveness program and tuition reimbursement program; and offers excellent health, dental, vision and life insurance coverage.

Additional benefits include excellent paid time off (PTO) accrual, PTO cash out options, wellness programs and incentives, a Health Reimbursement Account (HRA) VEBA with 3% employer contributions, an Employee Assistance Program (EAP) and bilingual pay premiums.

City of Beaverton Compensation Break Down
Gross cash compensation
Starting step	Step 1	Step 4	Step 7
Yearly salary	$72,438.60	$83,871.00	$97,075.08
Estimated benefits paid by the city - Non-cash compensation
Public Employees Retirement System fully-paid contributions for employee	$3,803.03	$4,403.23	$5,096.44
Medical & Dental - Max city contributions for employee +1 (dollar value)	$29,922.12	$29,922.12	$29,922.12
Health Reimbursement Account (HRA) VEBA; 3% contribution	$2,173.16	$2,516.13	$2,912.25
No-cost TriMet public transportation pass (dollar value)	$1,200.00	$1,200.00	$1,200.00
Total estimated non-cash compensation/benefits	$37,098.30	$38,041.48	$39,130.81
Total salary and estimated non-cash compensation value	$109,536.90	$121,912.48	$136,205.89

Annual amounts in the table are shown for comparison purposes only and may vary slightly from actual salaries due to rounding calculations in the payroll system.