Global Benefits Manager at ATN International – Beverly, Massachusetts

General Purpose and Scope:

ATN’s vision looks to a future where all people and communities - regardless of geographic or economic circumstance - will have access to the resources and connections of the global data ecosystem. We seek to utilize our technical and operational capabilities to digitally empower people and communities so that they can connect with the world and prosper. As our Global Benefits Manager, you will bring that same vision to our employees, where we seek to empower, connect, and help our employees prosper to be their best selves. This role contributes to our vision by driving health and wellness programs allow our employees thrive mentally, physically, and financially. Reporting to the Head of Human Resources, you will join a team of professionals dedicated to our vision and mission.

Duties and Responsibilities (include but not limited to):

• Implement global benefit programs and policies inclusive of strategic design, framework development, and market intelligence.
• Drive execution of global benefit programs to ensure alignment with company’s goals, initiatives, and budget.
• Achieve material improvements in the effectiveness and efficiency of core processes to transition to a sustainable global benefits function.
• Evaluate and enhance the effectiveness of programs, policies and guidelines to ensure they are market competitive, cost effective, and aligned with corporate goals.
• Develop and execute communication strategies to educate employees on benefit programs and the value of offerings.
• Conduct in-depth analyses of existing employee benefits programs across various countries to evaluate the effectiveness and competitiveness of current benefit offerings.
• Manage day-to-day administration for full lifecycle of employee benefits programs, including active health insurance, retirement plans, and other fringe benefits.
• Serve as the main point of contact for employee inquiries related to benefits, ensuring timely and accurate resolution.
• Ensure timely payment of vendor invoices and automate payment methods when possible.
• Provide consultative support to employees and managers on absence management to support a strong culture of connection and empathy.
• Stay current on legislative changes and industry trends related to employee benefits, ensuring the company's benefits programs remain compliant.
• Assists third-party administrators and auditors in completing compliance testing and plan audits.
• Documents and maintains administrative procedures and plan documents.
• Manage and escalate complex cases appropriately for guidance by using sound judgment.
• Maintain the confidentiality of all information, protect the assets of the Company, reports non-compliance and adheres to all applicable laws and regulations, company policies, and procedures.

Required Qualifications:

• 8+ years of experience.
• Progressive experience in benefits; global experience preferred.
• Experience managing diverse cultures.

Key Competencies:

• Proven track record in benefits management, preferably in a multinational organization.
• Deep understanding of benefits regulations, compliance requirements, and standard processes in the Americas region.
• Strong analytical skills, adept at interpreting data, identifying trends, and making data-driven recommendations.
• Excellent communication and interpersonal skills, with the ability to establish relationships and influence partners at all levels.
• Demonstrable track record of project management, vendor management, and successful implementation of benefits programs.
• Ability to excel in leading multiple priorities with attention to detail and accuracy.
• Certified Employee Benefits Specialist (CEBS) or other relevant certifications preferred.

What will make you stand out:

• Excellent communication skills, demonstrated adaptability, strong organizational skills, long-term thinking, an open-minded approach, and a constructive debating style.

About the Company

We envision a future where all people and communities - regardless of geographic or economic circumstance - will have access to the resources and connections of the global data ecosystem. We believe that access to reliable, high-quality communications services is fundamental to the economic growth and well-being of every community. Our mission is to utilize our technical and operational capabilities to digitally empower people and communities so that they can connect with the world and prosper. To that end, we seek to empower the local communities with the communication services they need to access healthcare, education, and economic opportunities by providing reliable, high speed broadband access through fiber or fiber-like services to business, consumer, and carrier customers. We offer fixed services, mobility services, carrier services and managed services to customers in Alaska, Southwest US, Bermuda, the Cayman Islands, Guyana and the US Virgin Islands.

Applicants must be authorized to work for any U.S. employer. ATN and its subsidiary companies are unable to sponsor or take over sponsorship of U.S. employment visa at this time.

Equal Opportunity Employer/Veterans/Disabled