Mortgage Specialist Associate in Canada Creek, Nova Scotia at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Mortgage Specialist Associate in Canada.

This role plays a key part in supporting mortgage origination by ensuring smooth, accurate, and timely processing of mortgage applications within a high-volume financial services environment. You will work closely with Mortgage Specialists to gather, verify, and package documentation required for mortgage submissions, helping accelerate approval and funding decisions. The position requires strong coordination skills, attention to detail, and the ability to manage multiple priorities under tight deadlines. You will also act as a key liaison between internal banking teams, external partners, and head office stakeholders to resolve inquiries and ensure process alignment. This is a fast-paced, client-focused role where accuracy and responsiveness directly impact sales success and customer experience. It is well-suited for someone who thrives in structured processes while maintaining strong relationship management in a dynamic environment.

In this role, you will support the end-to-end mortgage application process by ensuring documentation accuracy, coordinating stakeholders, and enabling efficient deal progression from submission to funding. You will work closely with Mortgage Specialists and internal teams to deliver a seamless client and advisor experience.

• Collect, review, and package mortgage documentation to ensure completeness and accuracy for submission
• Support Mortgage Specialists by gathering application details, notes, and supporting materials required for deal processing
• Coordinate appraisal orders and act as a liaison between multiple stakeholders, including lending and internal servicing teams
• Maintain active client and file engagement to ensure smooth progression through the mortgage approval process
• Respond to head office inquiries, clarify policies, and resolve administrative or process-related issues
• Update and track mortgage files using CRM tools (e.g., Salesforce) and provide status reporting to stakeholders
• Ensure adherence to internal procedures, compliance requirements, and service standards to support timely funding outcomes

This position requires experience in mortgage administration or financial services, along with strong organizational abilities and attention to detail. You should be comfortable working in a fast-paced environment where accuracy, communication, and time management are essential.

• 2+ years of experience in residential mortgage administration or a related financial services role
• Strong understanding of banking or mortgage processes and documentation requirements
• Excellent written and verbal communication skills with the ability to work effectively with advisors and internal teams
• Strong organizational and time management skills with the ability to handle multiple priorities
• High attention to detail and strong analytical or numerical aptitude
• Ability to remain calm under pressure and meet strict deadlines in a fast-paced environment
• Strong interpersonal skills with a collaborative and service-oriented mindset
• Post-secondary education in business or a related field is an asset

• Competitive salary range ($55,125 – $91,875 CAD depending on experience and location)
• Performance-based incentives and bonus opportunities
• Fully remote work flexibility
• Comprehensive health benefits (medical, dental, vision, mental health support)
• Retirement savings plans with employer contributions
• Paid time off including vacation, personal days, and statutory holidays
• Life, disability, and additional insurance coverage options
• Employee and family assistance programs
• Learning, development, and career growth opportunities
• Inclusive and flexible work environment focused on well-being and inclusion