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What is the role of a Clinic Patient Care Supervisor at Northfield Hospital & Clinics?

The Clinic Patient Care Supervisor position at Northfield Hospital & Clinics is a Full-time or part-time position opportunity in the relevant field.

Where is this Clinic Patient Care Supervisor job located?

Northfield, Minnesota, 55057, United States

What type of employment is offered for this Clinic Patient Care Supervisor role?

Full-time or part-time position

What industry does this Clinic Patient Care Supervisor position belong to?

This role spans multiple industries.

What is the expected salary for this Clinic Patient Care Supervisor job?

$88,816 – $125,382.4 Yearly Salary

Clinic Patient Care Supervisor job near me in Northfield, Minnesota at Northfield Hospital & Clinics

Job Title

Patient Care Supervisor

Job Summary

The Patient Care Supervisor will provide day-to-day supervision, leadership, clinical care and/or education processes for the clinical staff. This position is responsible for meeting established standards of practice and patient care, supplies and equipment, and coordinating teamwork with all members of the health care team. This position will maintain interface with physicians, providers, patients and administrative support staff to resolve problems relating to clinic services and communicate with Clinic Nurse Manager or Clinic Director.

Compensation

We are committed to providing wage ranges for all open positions. Please note that the specific compensation for this role will be determined based on experience, education and internal equity considerations. The annual wage range for this position is $96,054.40—$135,616.00 based on a 1.0 FTE.

Key Accountabilities

Provide a consistent, visible, and accessible leadership presence at their clinic
Creates an environment of patient care that is safe, effective, patient-centered, timely, efficient, and equitable.
Establish and maintain a positive working environment.
Provides necessary equipment and resources for staff to complete their work.
Ensures adequate staffing, adjusting staffing plans as necessary to ensure quality care and productivity levels.
May fill in for clinical support staff when staffing gaps exist.
Ensures consistent delivery of quality care for patients and customers and works with the interdisciplinary team to promote best outcomes.
Serves as a resource and support person for Front Desk, Call Center and Referral operations within their clinic locations.
Provides resources and education to staff regarding job role expectations and key performance behaviors.
Supports ongoing training through regular staff meetings and assists staff in seeking out training opportunities.
Communicates new/revised policies, protocols, and instructions to assigned personnel.
Interviews, hires, trains, coaches, evaluates staff and provides regular performance reviews, addressing performance issues in collaboration with the Clinic Nurse Manager.
Develops and utilizes comprehensive orientation and training for all new staff to ensure success.
Monitors, reviews, and corrects timecards as needed to ensure accurate documentation of hours worked.
Maintains current certifications in specialty and continues education when necessary as well as tracks and maintains staff certifications and education as needed.
Ensures customer/patient concerns are addressed in a timely manner.
Role model for professional interpersonal communication in the work environment.
Leads quality measures and process improvement activities within Clinic.
Oversees inventory levels and supplies for department.
Address issues escalated by providers, staff and patients; seek out appropriate leaders or partners to problem solve and process improve.
Work collaboratively with department leadership in administrating policies and procedures regarding patient flow and utilization of space, time, supplies, and equipment.

Required Qualifications

Current unrestricted RN License with the Minnesota Board of Nursing.
Must be able to speak, read, and write English proficiently to ensure safe and effective communication in a healthcare environment.
Ability to learn and use electronic health records and other computer programs.
Demonstrated ability for problem-solving, attention to detail, decision-making, and continuous improvement.
Ability to communicate effectively, work collaboratively with others, and work independently with minimal supervision.
Maintain valid Minnesota Driver's License and driving record that meets NH+C driving standards.
Current BLS must be enrolled in NH+C RQI program and complete the requirements within 90 days of enrollment. Must remain current (complete quarterly assignments prior to the end of each calendar quarter).
Must have at least three years’ experience as a Registered Nurse (RN) in a clinical role.

Preferred Qualifications

Two years' previous leadership/management experience preferred.
Previous ambulatory care experience.
Experience working with Quality measures and process improvements.

Benefits

Benefits begin on day one of employment and are based on authorized hours or FTE status.

Paid time off accrued starting with first paycheck; years of service with Allina incorporated
Medical, dental, and vision coverage (discount plan)
Flexible spending accounts
Life, AD&D, and disability insurance
Pension plan (PERA) with 7.5% employer match
Optional 457(b) retirement plans
Tuition reimbursement
Loan forgiveness eligibility (PSLF + MN state programs for qualifying roles)
Employer-provided certifications and continuing education
Additional perks: free on-site parking, qualified bilingual staff program, employee assistance program, and discounts on cafeteria, scrubs, and OTC pharmacy items

About Us

Northfield Hospital + Clinics is a trusted, independent healthcare system with more than 800 employees. We’re recognized for our collaborative work environment and strong commitment to high-quality patient care and community impact. We’re proud to be named to Becker’s 2025 list of "100 Great Community Hospitals." Our services span the full spectrum of hospital and clinical care, with our main hospital located in Northfield, MN, and primary and specialty clinics in Northfield, Lakeville, Farmington, Faribault, and Kenyon—along with Urgent Care locations in Northfield, Lakeville, and Farmington. We offer care across 48 specialties and serve patients at 22 locations throughout the south metro and southern Minnesota.

Whether you're just starting your career or bringing years of experience, you'll find meaningful opportunities, supportive teams, and a chance to make a real difference here.

*This posting is not a complete list of duties or responsibilities. Job functions, schedules, and terms of employment may change in accordance with applicable laws, policies, and agreements.

Clinic Patient Care Supervisor in Northfield, Minnesota at Northfield Hospital & Clinics

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