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Business Development Manager - B2B Franchise (Operation Background) in Jakarta Baru at Ninja Van

Job Function: Business Development
Ninja Van
Jakarta Baru, 97554, Indonesia
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Job Description

Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015, Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs.

Ninja Xpress provides flexible service options and an easy-to-use system that enables real-time package tracking. These options are supported by professional and dedicated customer service. As a form of Ninja Xpress’s commitment to care for our loyal SMEs, we also have various Ninja Rewards programs such as Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans, to help our local SMEs with their businesses.
Key Responsibilities :
  1. Develop and execute franchise expansion strategy for B2B cargo & LTL
  2. Acquire and onboard franchise partners (transporters, communities, aggregators)
  3. Design and manage partner commercial models (wholesale vs commission)
  4. Identify and remove pricing & non-pricing blockers to franchise growth
  5. Work with Sales & Ops to ensure BAU readiness for franchise rollout
  6. Manage partner performance, incentives, and retention
  7. Gather market feedback and translate into commercial & operational improvements
  8. Support regional reporting and growth planning
Must-Have (Non-Negotiable) :
  • Experience in B2B logistics, cargo, trucking, or freight
  • Hands-on exposure to partner / franchise / agent network expansion
  • Strong understanding of wholesale vs commission pricing
  • Experience working with transporters, aggregators, or B2B shippers
  • Commercial negotiation & partner margin management
  • Ability to work cross-functionally (Sales, Ops, Pricing)
Nice-to-Have (Strong Advantage):
  • Experience in freight aggregators or logistics tech platforms
  • Exposure to LTL cargo operations
  • Experience scaling community-based partners
  • Familiarity with maklon / manufacturing supply chains
  • Regional or multi-city expansion experience

Job Location

Jakarta Baru, 97554, Indonesia

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