Receptionist at Safavieh Inc. – Norwalk, Connecticut

About Company:

Founded in 1914, Safavieh is a globally recognized brand in the home furnishings and décor industry, renowned for its dedication to craftsmanship, innovation, and timeless design. Originally established as a family business specializing in fine Oriental rugs, Safavieh has grown into a leader in traditional and contemporary furniture, home accessories, and textiles.

At Safavieh, we believe that our success stems not only from the quality of our products but also from the passion and dedication of our people. We are committed to fostering a workplace culture that values creativity, collaboration, and growth. Our employees are at the heart of everything we do, and we strive to create an environment where they can thrive both professionally and personally.

With over a century of expertise, Safavieh blends heritage and modernity, offering products that enhance every space with sophistication and comfort. From handwoven rugs and artisan-crafted furniture to stylish lighting and décor, our collections embody quality and elegance.

Safavieh is dedicated to sustainability, ethical sourcing, and supporting the artisans who bring our designs to life. Equally, we invest in our team, offering opportunities for career development, a supportive workplace, and recognition of their contributions to our shared vision.

Whether refreshing a single room or redesigning an entire home, Safavieh delivers exceptional solutions that inspire and elevate everyday living—powered by the creativity and dedication of our exceptional team.

About the Role:

The Receptionist serves as the first point of contact for clients, visitors, and employees, playing a crucial role in creating a welcoming and professional environment. This position is responsible for managing multi-line phone systems efficiently, ensuring all calls are answered promptly and directed to the appropriate personnel. The Receptionist also performs a variety of general administrative duties, including greeting clients, handling correspondence, and maintaining office organization. By managing multiple phone lines and operating office equipment such as copy machines, the Receptionist supports smooth daily operations. Ultimately, this role contributes significantly to the overall efficiency and positive image of the organization through excellent communication and organizational skills.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in receptionist or front desk roles handling multi-line phone systems.
• Strong phone etiquette and communication skills.
• Basic proficiency with office equipment such as copy machines and fax machines.
• Ability to perform general administrative and office duties efficiently.

Preferred Qualifications:

• Experience working in a fast-paced office environment.
• Familiarity with scheduling software and basic computer applications (e.g., Microsoft Office Suite).
• Additional training or certification in office administration or customer service.
• Bilingual abilities to assist a diverse client base.
• Demonstrated ability to manage multiple tasks simultaneously with attention to detail.

Responsibilities:

• Answer and manage multiple phone lines using a multi-line phone system, ensuring calls are handled with professionalism and routed correctly.
• Greet clients and visitors warmly, providing assistance and directing them to the appropriate departments or personnel.
• Perform general office duties including filing, copying, faxing, and maintaining office supplies and equipment.
• Maintain a clean and organized reception area to create a positive first impression for all visitors.
• Assist with scheduling appointments, managing calendars, and supporting administrative tasks as needed.

Skills:

The required skills such as multi-line phone management and phone etiquette are essential for handling high volumes of incoming calls professionally and efficiently. Receptionist duties and general administrative skills enable the candidate to support daily office operations, including greeting clients and managing correspondence. Proficiency with office equipment like copy machines ensures smooth handling of document-related tasks. The ability to manage multiple phone lines and multi-phone systems allows for seamless communication flow within the organization. Preferred skills, including familiarity with scheduling software and bilingual communication, enhance the Receptionist's capability to serve a broader client base and adapt to dynamic office environments.

Compensation:

• $20 per hour