Registration Ops Lead at Adelante Development Center – Artesia, New Mexico

$1,250 Hiring Bonus!

Come Join Adelante as our Registration Operations Lead!

Looking for a role where you can lead a team and make a difference? This is your chance to keep operations running smoothly while supporting individuals with disabilities in building skills and independence.

What You Will Do:

• Supervise daily operations of the registration desk and crew leads
• Maintain workflow standards to meet quality and productivity goals
• Meet daily with staff to review occupancy levels and operational needs
• Review timesheets, attendance, and staff progress tracking
• Conduct inspections and assist with scheduling
• Prepare registration packets and manage guest check-in/check-out processes
• Respond to guest inquiries (schedules, directions, general info)
• Handle room access, linen requests, and guest support needs
• Prepare and distribute daily rosters to management and security
• Coordinate and report maintenance and repair requests
• Complete and submit administrative paperwork accurately and on time
• Ensure compliance with security procedures in a secure facility
• Address and help resolve customer concerns and complaints
• Support individuals with disabilities in alignment with agency standards
• Maintain and update SASS system access and records (requires background checks and annual trainings)
• Perform other duties as assigned

Schedule & Pay:

Job Type: Full-time Monday thru Friday | 8:00am - 5:00pm.

Pay: $20.77 per hour

• High School Diploma or equivalent
• One (1) year general work experience
• Computer experience with MS Word, Excel, and Outlook
• One (1) year experience leading or supervising staff

Preferred:

• Experience as a desk clerk in a hotel, motel or other lodging facility
• Experience working with adults with disabilities

Other Requirements: Must pass a drug screening and a government background check, and have reliable transportation. Must be able to lift 25 lbs., crouch, kneel, push, pull, kneel, bend, stoop frequently. Must be able to sit, stand, walk, climb 5 ft., crouch, balance and carry occasionally/ frequently depending on assigned duties. Adelante is a drug free workplace. Adelante is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.