Resident Manager - Tallwood Apartments in Virginia Beach, Virginia at Ripley Heatwole Company Inc.

Ripley Heatwole Company | Property Management

Are you an experienced property management professional with strong leadership skills and a passion for providing excellent resident service? Ripley Heatwole Company is seeking a motivated and knowledgeable Resident Manager to oversee the day-to-day operations of Tallwood.

The ideal candidate will be an organized, hands-on leader who can effectively manage property operations, lead a team, maintain strong occupancy levels, and ensure a positive living experience for residents.

• Oversee the daily operations and overall performance of the property.

• Supervise, lead, and motivate leasing staff while ensuring accountability and effective job performance.

• Maintain maximum occupancy through effective leasing and marketing efforts.

• Promote strong lease renewal rates and resident retention.

• Oversee rent collection and assist in addressing delinquent accounts.

• Monitor property financial performance and ensure operations remain within established budgetary guidelines.

• Review and oversee property payables and financial reporting.

• Prepare and submit required weekly reports and other operational reports as needed.

• Ensure excellent customer service and maintain positive relationships with residents and employees.

• Ensure compliance with company policies, procedures, and applicable tax credit program requirements.

• Minimum of 1 year of Resident Manager experience or 3 years of Assistant Manager experience.

• Tax credit experience required.

• Strong understanding of property management operations, including leasing, occupancy, renewals, rent collection, budgeting, reporting, and payables.

• Demonstrated proficiency with Yardi.

• Basic working knowledge of Microsoft Word and Excel.

• Strong leadership, communication, organizational, and problem-solving skills.

• Ability to effectively supervise, motivate, and hold employees accountable.

We offer a competitive benefits package, including:

• Medical, Dental, and Vision Insurance

• Life Insurance and Short-Term Disability

• Paid Time Off and Paid Holidays

• 401(k) with Discretionary Company Match

• Educational Assistance

• Birthday Holiday

• Excellent Work Environment