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Room Attendant in Boston, Massachusetts at Residence Inn Boston Harbor on Tudor Wharf

Job Function: General Business
Residence Inn Boston Harbor on Tudor Wharf
Boston, Massachusetts, 02129, United States
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Job Description

Overview

he cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.

We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!

Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper.

Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Pyramid Global Hospitality.

Your Role:

  • Engage with guests to ensure their stay is going well
  • Work as a team to accomplish the goal of resort/hotel cleanliness
  • Keep work cart orderly and properly stocked
  • Proper utilization of equipment supplies and guest amenities
  • Thorough cleanliness and sanitation of assigned guest areas
  • Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
  • Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found
  • Respect for guests’ property should always be exercised
  • Responsible care of equipment
  • Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
  • Remain alert, courteous, and helpful to the guests and co-workers always
  • Perform other related duties as requested by Floor Supervisor


Responsibilities

  • A strong attention to detail and commitment to cleanliness.
  • A positive attitude and willingness to go the extra mile to ensure guest satisfaction.
  • Ability to work independently and as part of a team.
  • Previous housekeeping or cleaning experience is a plus but optional.
  • Physical stamina to stand, bend, and move for extended periods.
  • Flexibility to work various shifts, including weekends and holidays.
  • Strong organizational skills and the ability to manage time effectively.
  • Previous hotel experience preferred.
  • The Residence Inn Boston Harbor on Tudor Wharf is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.

    Job Location

    Boston, Massachusetts, 02129, United States

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