Supervisor Transportation Security Officer (S at Defense Consulting Services – Santa Rosa, California
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The STSO will be responsible for all passenger and checked baggage screening locations.
STSO will report directly to the Project Manager on security-related issues. The STSO will ensure all assigned personnel provide the traveling public with the highest security, customer service, and professionalism. STSO will uphold the TSA Mission while exemplifying DCS’ core values. The STSO will direct the work of all subordinates to ensure the requirements of TSA's Checkpoint/Checked Baggage SOPs are met. STSOs perform various duties related to providing security and protection for air travelers, airports, and aircraft.
As an STSO, you may be required to perform passenger screening, baggage screening, or both. You are expected to perform all these duties courteously and professionally.
Essential Duties & Responsibilities: Perform security screening of persons, including tasks such as pat-down searches, monitoring walk-through metal detector screening equipment, and AIT screening. Perform security screening of property, including the operation of x-ray machines to identify dangerous objects in baggage, cargo, and passengers; and prevent those objects from being transported onto aircraft: control entry and exit points. Continuously improve security screening processes and personal performance through training and development.
STSOs must maintain focus and awareness and work in a stressful environment. The position requires employees to make effective decisions in crises and routine situations. Necessary skills include visual observation and X-ray interpretation. Provide oversight of daily scheduling of employees for shift rotation, lunches, breaks, playbooks, and other related events during the shift. Ensure all equipment maintenance and calibrations are completed and accurate. STSOs must effectively communicate with the TSA Coordination Center, the TSA security manager, local law enforcement officers, airline stakeholders, and airport employees. STSO must be able to effectively complete incident reports, logbooks and PMIS entries, and other documentation as required. This position is responsible for effectively opening and closing the checkpoint and baggage screening areas. STSOs must complete quarterly evaluations for their team members, monitor employee attendance/tardiness, and review training requirements. STSO will also be assigned collateral duties as directed by the Project Manager. STSO will Act as an incident commander during an emergency until adequately relieved.
Qualifications: Candidates should be TSA Passenger/Baggage or Dual Function Screeners and OSARP Certified. Should have at least one year experience as an LTSO or one leadership responsibility, be proficient in English (e.g., reading, writing, speaking, and listening); and have a high school diploma, GED, or equivalent; OR have at least one year of full-time work experience in security work, aviation screener work, or X-ray technician work. The candidate must possess excellent leadership qualities and strong communication skills, including conflict resolution.
Supervisory Responsibilities: Responsible for all TSOs and LTSOs within their shift. Physical Demands: This position requires employees to be willing and able to: repeatedly lift and carry baggage weighing up to 50 pounds; bend, reach, stoop, squat, stand, and walk; continuously stand between one and four hours without a break to carry out screening functions.
Medical Requirements: STSOs must meet job-related medical standards assessed in a pre-employment medical evaluation that considers relevant aspects of all body systems (e.g., cardiovascular, respiratory, musculoskeletal, auditory, etc.). These medical standards include but are not limited to Visual ability, including two functioning eyes with a) distance vision correctable to 20/30 or better in the best eye and 20/100 or better in the worse eye, b) near vision correctable to 20/40 or better binocular, and c) color perception (e.g., red, green, blue, yellow, orange, purple, brown, black, white, gray). Color filters (e.g., contact lenses) for enhancing color discrimination is prohibited; Hearing ability (corrected or uncorrected) as measured by audiometry cannot exceed: a) an average hearing loss of 25 decibels (ANSI) at 500, 1000, 2000, and 3000Hz in each ear, and b) single reading of 45 decibels at 4000 and 6000 Hz in each ear; Adequate joint mobility, dexterity, and range of motion, strength, and stability to repeatedly lift and carry up to 50 pounds, and Blood pressure not to exceed 140 / 90. Candidates must continue to maintain the same level of medical requirements during employment. Appointment to this position is contingent upon a negative drug test result. Any individual tentatively selected for this position must submit to urinalysis to screen for illegal drug use before the appointment. This position is subject to random drug testing.
Training Requirements: STSOs must take the computerized Screener Assessment Battery and complete the TSA Dual Function cross-over training. These tests evaluate English proficiency and the aptitude for X-ray interpretation. STSOs must participate in and pass all recurrent and specialized training and recertification tests on a periodic basis.
Communication: STSOs must communicate with the public, giving directions and responding to inquiries professionally and courteously. Applicants must possess customer service skills, be dependable, and operate with integrity. Security Requirements: STSOs must pass a pre-employment drug screening test and a background investigation, including criminal and credit checks. STSOs must obtain and keep a Secret security clearance.
This non-critical sensitive National Security position requires you to be fingerprinted, photographed, and complete appropriate security paperwork, including an SF-86 Questionnaire for National Security Positions. You must maintain favorable background investigation results.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
DCS provides competitive benefits based on your employment status, including medical, dental, vision, life insurance, AD&D, short-term disability (STD), long-term disability (LTD), and a 401 (k) plan.