Human Resources Coordinator in Philadelphia, Pennsylvania at UMortgage LLC

What Sets Us Apart

At UMortgage, we have a customer-centric, service-based approach. We primarily focus on home purchases, providing an emphasis on consumer education, real estate agent relationships, and a personalized experience for home buyers. Our goal is to empower our team members to provide a best-in-class experience at all times while prioritizing long-lasting relationships.

What We Need

We are seeking a highly organized and proactive Human Resources Coordinator with strong communication and time management skills to join our People Team. The ideal candidate is detail-oriented, process-driven, and experienced in employee benefits administration, labor law compliance, and HR best practices, while thriving in a fast-paced environment and delivering accurate, people-first support across HR operations.

What You’ll Do

• Be the first point of contact for HR-related requests, including answering or guiding employees to the appropriate department.
• Manage all employee benefit programs in collaboration with our insurance partners, including enrollments, changes, and terminations for medical, dental, vision, life, disability, and COBRA coverage.
• Support the planning, execution, and communication of annual Open Enrollment.
• Maintain accurate and up-to-date benefit records and documentation in HRIS systems.
• Respond promptly and accurately to income and employment verification requests from third-party vendors, lenders, and internal stakeholders.
• Ensure all verification responses adhere to company policies and legal requirements.
• Assist with audits, including 401(k), benefits, payroll, and other HR compliance audits.
• Gather, prepare, and organize documentation to ensure year-round audit readiness.
• Track and support compliance with federal and state leave programs such as FMLA and applicable state leaves.
• Coordinate leave balances and collaborate with payroll to ensure accurate pay and benefits continuation.
• Serve as a central operational partner for high-volume, compliance-sensitive HR workflows.
• Continuously improve HR operational processes, documentation, and turnaround times. Support HR with reporting, process documentation, and HRIS system optimization as needed.

What You Need

• Bachelor’s degree in Human Resources or a related field.
• 2+ years of professional experience in HR, benefits administration, or HR operations.
• Experience working with HRIS systems, preferably Paylocity.
• Familiarity with benefits administration and payroll coordination.
• Excellent interpersonal, written, and verbal communication skills.
• Strong attention to detail, organizational skills, and problem-solving ability.
• Proven time management skills with the ability to multitask and prioritize in a fast-paced, dynamic environment.
• Discretion and comfort handling confidential and sensitive information.
• Strong sense of urgency in escalating critical issues.

What You’ll Love At UMortgage

• Health benefits.
• Dental Benefits.
• Vision Benefits.
• FSA/HSA accounts.
• 401k/ Roth IRA.
• 17 Days of PTO, 7 Federal Holidays and 2 Floating Holidays.
• Working with one of the top 100 fastest growing companies in America, ranked #88 on the Inc. 5000 list for 2024.
• Working with teams and offices across the US.
• Our “Get Better Everyday” Culture.