Ambassador in Buckeye, Arizona at Century Golf Partners Management

The Victory Club: Community Life Ambassador

This is a part-time position that plays an integral role in advancing the mission of the Victory District Association, the Victory Club and Community Life team by supporting efforts to help residents engage and connect in Victory and Verrado. This position will actively support Victory and Verrado’s community values, vision, and philosophies, while demonstrating a style of support and organization that allows residents’ needs to be met with a high level of satisfaction. The Ambassador will provide exceptional customer service to all stakeholders and guests of the Victory Club, Victory and Verrado, interacting with a warm and professional approach and leveraging exceptional communication and people skills. The Ambassador will support the Community Life team through administrative tasks, office management, and support for programs, events, and community club activities that directly impact the operations of the Victory Club and Community Life amenities.

The Ambassador should expect to work both indoors and outdoors throughout every season. The Ambassador should expect to work a dynamic schedule—including evenings, weekends and some holidays.

Attributes:

Engaging : A passion for people and community-building initiatives, and a keen ability to engage with people in meaningful ways; a desire and ability to create opportunities for inclusion; a positive and enthusiastic attitude
People Skills : A genuine “people person” with an empathetic approach to managing relationships with colleagues, residents, customers and business partners.

Communication Skills : Uses listening, speaking and writing skills to organize and express thoughts clearly; an ability to accurately interpret what others are saying; an ability to successfully manage and resolve in conflict; an ability to adjust and tailor communication style to align with the intended audience; communicates in a tone consistent with a warm, engaging and personable organization

Critical Thinker and Problem Solver : A solutions-oriented problem solver with an ability to look at situations from all angles; employs resourceful thinking; seeks efficiencies; seeks win-win solutions

Adaptable : Works well under pressure and effectively handles unexpected situations, interpersonal conflicts and competing interests with ease; able to deal with changing priorities and workload; an ability to work in a fast-paced, dynamic, and demanding environment

Professionalism and Integrity: Ethical, dependable, and honest with a strong sense of personal integrity, establishes and conveys a sense of purpose that is in alignment with the mission, values and brand of the Victory District Association, the Victory Club, Verrado and DMB; always keeps the organization’s vision, mission and values at the forefront of decision making and action; tactful and diplomatic

Knowledge/Skills:

~A minimum of 2 years of experience in a customer service environment—preferably in a community center, private golf club and/or hospitality environment
~Demonstrated ability to work effectively with various stakeholders and leaders in collaborative environments
~Strong computer and tech skills, including efficient in Word, Excel, Outlook, PowerPoint and Publisher, and experienced with office equipment, smart phones, audio/visual equipment, as well as web-based data management systems, social media tools (Facebook, Twitter ("X"), YouTube), etc.
~Strong oral and written communications skills

Job Type: Part-time

Salary: $16.00 per hour

Expected hours: 18 – 20 per week

Benefits:

401(k) after 6 months401(k) matchingEmployee assistance programEmployee discountsEarned Paid Sick Time

Schedule:

Evening shift - 2P to 8P or weekends 9PMorning shift - 9A to 2PWeekends as needed - sometimes needed for special events