Tool Technician / Sales Support - Midwest Territory - Remote! in Mocksville, North Carolina at SFS Group USA, Inc.

SFS Group USA, Inc. – Division Automotive (GESIPA®)

Location: Midwest (Iowa, North Dakota, South Dakota, Illinois, Indiana, Wisconsin, Minnesota) - REMOTE POSITION

Starting Compensation: Base $60,000 along with performance-based bonus opportunities.

About Us

SFS Group USA, Inc., Division Automotive, is a global leader in innovative fastening solutions, producing high-quality blind rivets, rivnuts, and riveting tools. With a proud history of engineering excellence, we partner with major OEMs and Tier-1 suppliers across the automotive and industrial markets.

As we expand our market presence in the Midwest, we are seeking a driven team member to work alongside our distribution partners.

Key Responsibilities

• Support and collaborate with internal sales teams and distribution partners.

• Assist customers with product selection, setup, and best practices to ensure optimal performance.

• Serve as a trusted technical advisor to customers, delivering training and product demonstrations.

• Build long-term partnerships by providing outstanding service and innovative solutions.

• Support new product introductions and help drive the existing distribution network

• Represent SFS (GESIPA®) at trade shows, conferences, and customer visits across the Midwest.

• Support and strengthen existing distribution partnerships across assigned territories.

• Respond to technical inquiries and resolve product-related issues in a timely and professional manner

• Helping customers succeed while driving growth through hands on support and service.

Qualifications

• Strong technical aptitude — able to explain specifications and applications with confidence.

• Self-starter who thrives with autonomy in a multi-state territory.

• Demonstrated mechanical aptitude and interest in tools, equipment, or hands on work

• Ability to learn and retain product knowledge particularly related to fastening systems and pneumatic and battery tools.

• Self-motivated with a willingness to travel and support field activities.

• Lives within the territory described.

Benefits

• Company vehicle, credit card, laptop, and phone.

• Comprehensive health, dental, and vision insurance.

• 401(k) with generous company match + annual profit sharing.

• Paid time off, holidays, and flexible scheduling.

• Professional development, training, and career advancement opportunities.

Additional Requirements

• Valid driver’s license with clean driving record.

• Must pass DMV, pre-employment drug screen, and background check.

Join a Global Leader

At SFS, we believe in empowering our people, celebrating wins, and having fun while driving results. If you are a proven sales professional ready to take on a high-impact territory with global resources behind you, we’d love to hear from you.