Loan Transaction Maintenance Specialist in East Petersburg, Pennsylvania at Fulton Bank
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Job Description
Category: Operations
# of Openings: 1
Position Type (Portal Searching): Full-Time
ASC - East Petersburg
Lancaster
FLSA Status: Non-Exempt
Value Proposition
Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.
Overview
This is a full-time, hybrid career opportunity based out of our Administrative Services Center location in East Petersburg, PA.
Addresses the maintenance and posting needs of all open loans including but not limited to: system coding updates; general ledger entries; posting credits and debits to loan accounts that could not be processed through automation; resolving Aperio tasks; researching, analyzing, and monitoring reports to determine and complete required maintenance; and assisting in quality control for Fulton Financial Corporation.
Responsibilities
- Post credits and debits to loan accounts. Post loan related transactions to customer accounts including principal reductions, extensions, backdated transactions, reversal of return items, suspended item corrections and participation payments’ when applicable. Manually calculate and post interest adjustments when back dating is not possible due to system limitations. Communicate with lender and collections to obtain guidance or authorization on transactions when needed.
- Complete customer workflows in a timely manner. Complete various lender requests including billing and payment inquiries and corrections, coupon book and LOC check reorders, fee waivers, line of credit freezes and other various loan maintenance requests. Perform various loan coding updates including automatic payment setup, change, deletion, credit reporting delinquency updates and due date changes as appropriate within respective departments. Communicate resolution to requester in a timely manner as required.
- Monitor and analyze reports to ensure accurate and compliant servicing of accounts for credit and debit transactions, automatic payments, matured loans, credit lines and outstanding billings.
- Fraud Risk Review Perform review of transactions to identify high risk or unusual transactions.
Qualifications
Education
High School Diploma or equivalent. Specialty: Does not apply at this level of education. (Required)
Sponsorship Statement
As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.
EEO Statement
Fulton Bank (Fulton) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.