General Manager in Victoria, British Columbia at BAUCO Access Panel Solutions Inc

Job Type: Full-time | Permanent | In-Office

Salary: $150,000 - $175,000 per year

Location: Victoria, BC

About Us:

At BAUCO, we are continuing to evolve what it means to be a responsive, high-performance access panel manufacturer. With strong year-over-year growth, a solid market position, and continued investment in innovation and operations, we are scaling with purpose. Our culture is grounded in accountability, collaboration, and continuous improvement, where people are empowered to lead and make an impact.

Founded in 1995, BAUCO is a leading manufacturer and distributor of high-quality, customizable architectural access panels and grilles. We are known for innovation, precision, and service excellence. Our integrated model allows us to deliver fast lead times, custom solutions, and responsive support directly to job sites locally and across North America. Our products are featured in landmark projects such as the Wickaninnish Inn in Tofino, the Museum of Modern Art in New York, and the Wilshire Grand Hotel in Los Angeles.

About the Role:

We are seeking an experienced and driven General Manager to lead day-to-day operations and ensure alignment across functions and execution of priorities as we continue to grow. This is a pivotal leadership role responsible for integrating all business functions, strengthening our leadership team, and ensuring consistent execution of agreed business priorities.

You will play a critical role in scaling operations, improving efficiency, and supporting cross-border expansion initiatives, while fostering a high-performing and accountable culture.

This role is designed to expand the company’s management capacity at this key stage of growth. The General Manager will ensure the business runs effectively on a day-to-day basis and contributes operational insight while enabling senior leadership to focus on strategic initiatives and special projects.

Success in this role means strong operational management, sound operational judgment, and ability to authentically lead and bring teams together to achieve shared objectives.

A Day in the Life:

• Lead and coordinate daily operations across manufacturing, sales, marketing, finance, and customer service, ensuring alignment with company priorities, performance expectations, and core values

• Coach, mentor, and develop functional leaders, including setting clear expectations, fostering accountability, and building a cohesive, high-performing leadership team

• Support and coordinate the annual and quarterly planning processes, ensuring alignment across functions and clarity on priorities, metrics, and timelines

• Evaluate and improve core business processes to enhance efficiency, scalability, and operational consistency

• Ensure alignment between sales forecasts, production capacity, and supply chain capabilities to meet customer commitments effectively

• Collaborate with U.S. operations and partners to align production, inventory, logistics, and customer delivery expectations

• Implement and monitor KPIs to create visibility into results and support leaders in driving performance and addressing gaps

• Strengthen management structure, identify capability and process gaps, and support hiring and development to enable sustainable growth

• Facilitate effective leadership meetings, remove roadblocks, and maintain momentum on key initiatives

• Maintain a high level of visibility across the organization to proactively identify challenges and opportunities

What You’ll Need to Succeed:

• Proven experience in a General Manager, Director of Operations, or senior leadership role with full P&L or multi-functional oversight

• Strong background in manufacturing, industrial, distribution, or building materials environments

• Demonstrated success in leading and scaling multi-department operations in a growth-oriented organization, including developing high-performing leadership teams, with a focus on accountability

• Experience with cross-functional integration, including aligning sales, operations, and supply chain to meet customer expectations

• Deep experience in operational execution and efficiency, business planning, process improvement, and performance management, including setting and tracking KPIs

• Experience executing against defined business priorities and delivering measurable results

• Strong financial and business acumen, including budgeting, forecasting, and resource planning

• Demonstrated ability to navigate complexity, prioritize effectively, and make sound decisions in a fast-paced environment

• Excellent communication and interpersonal skills, with the ability to align cross-functional teams and influence at all levels

• Experience managing or supporting cross-border operations (Canada/U.S.) is strongly preferred

• Familiarity with Canadian and U.S. regulatory, labor, and operational environments is an asset

Bonus Points:

• Experience implementing or operating within a business operating system (e.g. EOS, Lean, or similar frameworks)

• Experience in process mapping or streamlining, especially in scaling business

• Experience with ERP systems (implementation or optimization across functions)

• Certifications or formal training in Lean, Six Sigma, or continuous improvement

What We offer:

• Competitive salary plus participation in the company bonus program

• Comprehensive medical, dental, and vision care with 100%-employer-paid premiums

• Flexible paid vacation

• Continuous learning and professional development

• Consistent performance management process

• Monthly peer recognition celebrations, staff meals, and social events

How to Apply:

Please send your resume and cover letter with the subject line ”General Manager – Bauco.” Please note that we are unable to support work visas of any kind at this time for this role.

If you don’t meet all of our requirements exactly or have taken a non-traditional professional path, we still want to hear from you. Use your cover letter to tell us about your unique experience. We value a diverse team and recognize that skills are transferable. We encourage applications from people who may be underrepresented in the industry and are committed to fostering a welcoming culture that encourages flexibility and inclusion.

If you have questions or need accommodations, please let us know via email.