Growth Operations Manager in Vancouver, British Columbia at WELL Health Technologies Corp

Entity: WELLSTAR

Position Title: Growth Operations Manager

Salary Range / Hourly Pay range: $90-120K CAD base salary with potential for performance-based bonuses

Job Class: Full Time

Work Location: Vancouver or Toronto, Hybrid

About the Company:

As one of Canada’s fastest-growing digital healthcare companies, WELL is transforming the healthcare landscape by bridging the gap between technology and patient care. WELL, is the largest owner-operator of outpatient clinics in Canada, with a robust M&A engine and a growing portfolio of best-in-class products and services.

WELL, is at the forefront of digital health innovation, offering a diverse suite of solutions—including electronic medical records (EMRs), virtual care platforms, AI-powered clinical tools, and digital patient engagement tools. With WELL’s explosive growth trajectory—fueled by 50+ strategic acquisitions and expanding product offerings—you’ll be in a prime position to drive GTM excellence in a company that is reshaping the future of healthcare delivery.

Position Summary:

We are now looking for a Growth Operations Manager who will play a pivotal role in optimizing our GTM strategy and ensuring that our sales teams operate with precision and efficiency. Your work will directly impact how we scale our sales processes, improve pipeline visibility, and align sales, marketing, and customer success teams to achieve WELL’s growth objectives.

The ideal candidate has hands-on experience owning sales enablement processes in B2B SaaS environments. They will work closely with leadership to refine our sales processes, manage cross-functional GTM alignment, and facilitate data-driven decision-making.

What you will be doing:

1. Revenue Growth and GTM Efficiency

• Design, implement, and refine sales workflows that empower our reps to sell more effectively across WELL’s diverse portfolio of healthcare solutions.
• Design and execute sales enablement programs to ensure reps are equipped to thoughtfully advise customers on how to use products from WELL’s suite to increase clinical efficiency and improve provider and patient experience.
• Continuously improve lead handoff, deal progression, and closing processes.

2. Cross-Functional GTM Alignment

• Act as the operational glue between sales, marketing, and customer success to ensure unified GTM execution.
• Facilitate regular GTM syncs to review progress, resolve bottlenecks, and recalibrate strategies.
• Ensure consistent execution of GTM motions aligned with key product launches and growth initiatives.

3. Data Integrity, Analytics & Reporting

• Maintain CRM data hygiene and ensure accurate, real-time visibility into sales pipeline and deal progression.
• Build and maintain reporting dashboards to track GTM performance, including pipeline health, conversion rates, and revenue trends.
• Surface actionable insights to optimize sales processes and identify growth opportunities.

You have:

• 3-5 years in revenue enablement and go-to-market operations, either at a scaling technology startup or in another fast-paced SaaS environment
• Nice to have: Strong knowledge of Canadian healthcare software familiarity with sales processes to clinics and/or doctors
• Track record of analyzing sales performance, identifying process gaps, and implementing solutions to improve revenue outcomes
• Proficiency in HubSpot, Salesforce, or other CRM platforms with experience in customizing and maintaining deal workflows.
• Ability to collaborate effectively with sales, marketing, and customer success teams.
• Strong organizational skills with the ability to balance competing priorities and deadlines.
• Process-oriented mindset with strong attention to detail

The salary offered for this position falls within a specified salary range and will be determined based on a variety of factors, including but not limited to the candidate's experience, qualifications, skills, and the specific needs of the organization. At WELL, we believe in fair and equitable compensation, and our goal is to offer a competitive salary that reflects the value and expertise of the selected candidate.

WELL, is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success – this is the WELL Way!

WELL has been independently certified as a Great Place to Work® by Great Place to Work Institute® Canada, an achievement that reflects the company’s strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being, aligning with its ‘Healthy Place to Work’ ESG strategy pillar.

Want Read more about us: https://stories.well.company/