Account Manager - Healthcare & Legal Partnerships at AICA Orthopedics, P.C. – Atlanta, Georgia

Account Manager – Healthcare & Legal Partnerships | Atlanta, GA

AICA Orthopedics

Atlanta, GA

$65,000 - $80,000 base + uncapped performance bonuses

Full-time

Expand AICA's Presence in Greater Metro Atlanta area

AICA Orthopedics (21 locations, 25 years, 400+ team members) is growing. We're seeking experienced Account Managers to develop referral partnerships with urgent care centers and personal injury attorneys throughout the greater Metro Atlanta Area (3-5 open roles due to rapid growth).

What You'll Do

Develop & Manage Partnership:

• Build relationships with urgent care centers, primary care practices, and medical directors

• Develop professional relationships with personal injury attorneys and legal staff

• Ensure seamless patient care coordination between partners and AICA specialists

• Conduct regular partnership reviews and strategic account planning

• Monitor satisfaction metrics and resolve service issues proactively

Territory Development:

• Identify and activate new partnership opportunities

• Expand services within existing accounts

• Provide market intelligence and competitive insights

• Participate in healthcare and legal community networking

Service Excellence:

• Coordinate patient transitions from urgent care to specialized orthopedic treatment

• Manage medical documentation and legal correspondence efficiently

• Facilitate clinical communications between providers

• Track patient experience and partnership satisfaction scores

• Maintain high service quality standards across all accounts

Required - ONE of the Following:

3+ years personal injury experience (legal, insurance, medical billing/collections, case management) with strong relationship skills

3+ years healthcare sales, business development, or account management

Plus:

• Proven success managing multiple professional relationships

• Exceptional communication and relationship-building abilities

• Strong organizational skills and CRM experience (Salesforce preferred)

• Valid driver's license and reliable transportation

• Track record meeting/exceeding performance goals

• Comfortable working independently in field-based role

Preferred:

• Existing healthcare or legal community relationships

• Orthopedic, physical therapy, or specialty medical experience

• Medical terminology understanding

• Bachelor's degree

• Bilingual (English/Spanish) is a plus!

Compensation & Earnings

Base Salary: $65,000 - $80,000

Performance Bonuses (Uncapped):

Top performers earn well into six figures through our performance-based structure. All compensation tied to measurable professional activities, fully compliant with Georgia healthcare regulations.

Benefits:

• Comprehensive medical, dental, vision

• 401(k)

• PTO and paid holidays

• Professional development support

About AICA Orthopedics

Premier integrated orthopedic provider specializing in comprehensive care for accident and injury victims. Our multi-disciplinary team includes orthopedic surgeons, neurologists, chiropractors and physical therapist specialists delivering coordinated treatment across 21 Atlanta-area locations.

AICA Orthopedics is an equal opportunity employer committed to diversity and inclusion.

Required - ONE of the Following:

3+ years personal injury experience (legal, insurance, medical billing/collections, case management) with strong relationship skills

3+ years healthcare sales, business development, or account management

Plus:

• Proven success managing multiple professional relationships

• Exceptional communication and relationship-building abilities

• Strong organizational skills and CRM experience (Salesforce preferred)

• Valid driver's license and reliable transportation

• Track record meeting/exceeding performance goals

• Comfortable working independently in field-based role

Preferred:

• Existing healthcare or legal community relationships

• Orthopedic, physical therapy, or specialty medical experience

• Medical terminology understanding

• Bachelor's degree

• Bilingual (English/Spanish) is a plus!