Resident Manager-Low-Income Housing Tax Credit - Santa Ana in SANTA ANA, California at WSH Management, Inc.

Position Summary

WSH Management is currently recruiting for a Resident Manager of a 56-unit multi-family tax credit community located in Santa Ana, CA. The Resident manager oversees three team members, including an Assistant Manager, a Maintenance Tech, and a Porter. In this position, the manager will work closely with the supportive services agency to serve the needs of 15 MHSA residents.

Job Duties

The Resident Manager is primarily responsible for the day to day management of all property operations to include, weekly and monthly reports, consistent implementation of community policies, accounts receivable and payable, and preparing the annual budget. Our Community Managers are organized, detail oriented and possess the ability to manage multiple tasks at a time.

• Ability to understand financial goals, operate asset in owners’ best interest in accordance with policies & procedures.
• Address resident concerns and requests in timely basis to ensure resident satisfaction with management.
• Ensure efficiency of staff through leadership, ongoing training, instruction and counseling as applicable.
• Maintain community appearance and ensure repairs are noted and completed on timely basis.
• Ensure property is rented to fullest capacity and lost rent is minimized.

Qualifications

While we are proud to offer on-the-job training for all positions, we prefer you to start with the following experience:

• Tax Credit Experience.
• Minimum of 2 years on-site as a Resident Manager; will consider 3 years supervisory experience in a customer service-related business with appropriate certification(s).
• Will consider 2 years of an Assistant Manager to a large 100+ community, demonstrating key leadership and decision-making roles/duties.
• Property Management (or similar) software experience.
• Supervisory experience.
• High School Diploma Required. College degree preferred..
• Must possess strong attention to detail and sales ability.
• Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel, Outlook as well as property management software applications.
• Must possess a valid driver’s license and maintain current auto insurance.
• Candidate will be required to pass a background and drug screening. (A conviction will not necessarily disqualify you from employment with WSH Management.)
  

Preferred, but not Required:

• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) designation (or equivalent)
• Tax Credit Housing Credit Compliance Professional (HCCP) designation (or equivalent)
• Fair Housing Certificate

Compensation

The Company also offers competitive benefits for full-time employees including paid time off, 15 paid company holidays, matching 401k, and health benefits.

About us

WSH Management has managed senior and multifamily properties since we began operations over 20 years ago and are very experienced in the management of both affordable and market rate apartment communities. We currently manage over 60 properties in California and have over 175 employees. Come join us!

WSH Management is a recipient of the 2022 Employee Choice Award, and we intend to continue this trend. We offer training programs and growth opportunities to our employees.

WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made.

WSH Management is a drug free workplace.

WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO

How to apply

If you’re interested in applying for this position, visit our Careers Page at www.wshmgmt.com or click “Apply” at the top of this ad.