System/Network Administrator at City of Toledo – Toledo, Ohio

POSITION SUMMARY:

The System/Network Administrator role is to plan, develop, install, configure, maintain, support, secure and optimize all local and wide area network connections, servers, associated software, and communication links. This person will also troubleshoot network performance issues, as well as analyze network traffic. Along with providing support for the server environment and other related infrastructure software and hardware.

ESSENTIAL JOB FUNCTIONS:

• Manage Active Directory and Exchange environments.
• File Organization and management.
• User permissions and administration.
• Support anti-virus software and end user protection.
• Monitor and alerting for network for threats, errors or outages.
• Software installation, updates and upkeep.
• Scripting and Programming.
• Redundancies, rollovers and recovery plans.
• Performs other duties as required.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of:

• Enterprise level infrastructure and platform services such as monitoring, configuration management, SANs and OS development.
• Technical infrastructure, networks, databases and systems in relation to IT.
• Virtualization, VMWare, or equivalent.
• Core network protocols (DNS, HTTP, etc.).
• Communication methods and procedures.
• Project Management processes.
• Network administration.
• Routing and switching - ability to install, configure, operate, and troubleshoot.
• Information security best practice.
• Server administration.
• Windows server virtualization – ability to install, configure and administer and troubleshoot.
• Applicable data privacy practices and laws.

Skill in:

• Managing relationships with vendors.
• Analyzing complex problems, evaluating alternatives and making sound recommendations.
• Using the internet, remote communications, and other advanced tools to increase productivity and perform job functions.
• Effectively presenting information and responding to questions from groups of managers, clients, outside agencies, and the general public.
• Writing and speaking that is easily understood by others.
• Active listening.
• Strong written and oral communication skills.
• Proven analytical and problem-solving abilities.

Ability to:

• Work with individuals of diverse backgrounds.
• Establish and maintain effective working relationships with subordinates, peers, superiors, vendor representatives and clients.
• Multi-task in a fast-paced environment.
• Use independent judgement.
• Accept individual accountability.
• Manage time effectively.
• To adapt to a constant changing environment.
• Conduct research into networking issues and products as required.
• Present ideas in user-friendly language.

REQUIRED EDUCATION, EXPERIENCE, AND CERTIFICATIONS:

• Graduation from an accredited college or university with a Bachelor’s Degree in Computer Science, Computer Engineering or a closely related area.
• Five (5) years of systems programming, systems analysis and data communications (i.e., LANs and WANs) experience, which included two (2) years of supervisory or project management experience.
• Current CCNA, MCSE/MCSA Windows Server, or other similar certification within one (1) year of appointment.

PREFERRED EDUCATION, EXPERIENCE AND CERTIFICATIONS:

• None

PHYSICAL DEMANDS:

The physical demands described within this job description must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In this position, the employee will continuously sit, stand, and walk. The position will rarely require the employee to drive a personal and company owned vehicle. The employee will continuously lift, carry, push, pull, drag and/or move up to 20 pounds. Occasionally stooping, kneeling, twisting, and crouching and walking up and down stairs may occur with this position. Speaking and listening are constant essential functions of this position.

WORK ENVIRONMENT:

The work environment described within this job description will be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is continuously indoors. It is rare that this employee will work outdoors; however, occasionally this employee will have to travel to multiple worksites. At times, this position will require extended work hours. The noise level in the work environment is usually low; however, occasional moderate background noise can occur.

Class Code: Administrator-Administrative Services 2 (7321)