CLINIC PATIENT ACCESS SUPERVISOR in QUINCY, Illinois at Blessing Hospital
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Job Description
PAY RATE: $26.21 - $39.32
BASED ON RELEVANT EXPERIENCE
COMPETITIVE BENEFITS
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- Retirement + matching
- Up to 4 weeks paid time off in first year
- Onsite childcare - Quincy
- 24/7 Wellness Center access
- Educational assistance opportunities
This position is responsible for supervising the day-to-day activities of all assigned Clinic Patient Access areas/locations. The Clinic Patient Access Supervisor evaluates the department for effective and efficient utilization of staff and resources while ensuring all productivity, access to care, registration quality, patient experience, phone, and point of service collection metrics are at or exceeding goal. The position is responsible for broadening knowledge, promoting the growth of staff, and improving quality. Working closely with Clinic Leadership, Patient Access Director, and Revenue Cycle Leadership to achieve these goals. When required, staffs to cover all positions and shifts. This position reports to the Patient Access Manager.
Education/Training/Experience:
REQUIRED:
- Associate's degree with emphasis in Health Care or related field or minimum of 1 year experience in Patient Access, Pre Arrival Services, Clinic Reception, or related field in a clinic, hospital, or ambulatory setting
- Extensive knowledge of registration, scheduling, and point of service collections
- Computer literacy required, including the use of Microsoft Word, Microsoft Excel, Microsoft Power Point, and other Office products
- Excellent written and verbal communication skills
- Excellent customer services skills, ability to problem-solve independently, and perform basic mathematical calculations
- Positive interpersonal relationship skills required.
- Complete Medical Terminology Course within one year of hire.
- The ability to maintain confidentiality is a requirement. Must be able to work hours and days as needed based on departmental/system demands and recognize the possibility of being on call.
PREFERRED:
- Bachelor's Degree with emphasis in Health Care, Business, or related field preferred
- Two or more years’ experience, in supervisory role preferred
- Medical Terminology preferred
Pay Status:
EXEMPT
EEO Statement: Blessing Health System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Blessing Health System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Blessing Health System expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Blessing Health System's employees to perform their job duties may result in discipline up to and including discharge.
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