Area Manager - Horizon El Paso, TX in El Paso, Texas at Dunkin' - Franchisee Of Dunkin Donuts

Dunkin' is one of the largest coffee and baked-goods brands in the world and in El Paso, we're growing fast.

We're looking for an experienced, hands-on Area Manager to lead a portfolio of local restaurants, drive operational excellence, and build a team culture that keeps both guests and crew coming back every day.

This is a high-impact leadership role. You'll own performance across multiple locations — P&L, staffing, food safety, guest experience, and brand standards while developing the next generation of Dunkin' leaders in the El Paso market.

• Oversee day-to-day operations across 4-8 Dunkin' locations in the El Paso Area

• Drive sales, control costs, and hit profitability targets for each unit

• Recruit, coach, and develop Restaurant Managers and crew members

• Conduct regular store visits and audits to ensure brand and food-safety compliance

• Analyze performance data and implement action plans to close gaps

• Partner with franchise ownership and the Regional Director on market growth initiatives

• Respond to and resolve escalated guest concerns promptly and professionally

• Lead new store openings, remodels, and equipment upgrades within the territory

• 3+ years of multi-unit restaurant management experience (QSR preferred)

• Proven track record of hitting sales and labor targets across multiple locations

• Strong coaching and team-development skills — you lead by example on the floor

• Solid understanding of P&L management, food cost, and scheduling

• ServSafe Manager certification (or ability to obtain within 60 days)

• Excellent communication skills in English; bilingual (English/Spanish) a plus

• Valid TX driver's license and reliable transportation to travel between locations daily

• Flexible availability including early mornings, weekends, and holidays as needed

COMPETITIVE PAY

Salary + performance bonus tied to

your territory results

FULL BENEFITS

Medical and dental insurance for you and your family

GROWTH PATH

Clear career ladder into Regional Director and franchise opportunities

FREE PRODUCT

Enjoy Dunkin' coffee and food on every shift — on us

LEADERSHIP TRAINING

Access to Dunkin' University and ongoing development programs

PAID TIME OFF

PTO, paid holidays and sick leave

• excellent leadership qualities
• maximize operational, financial performance & profit for all designated stores
• maintain communication and reporting with Director of Operations/ Multi Unit Manager
• ensure business practices are within law and consistent with our brand policies and procedures
• provide guidance/coaching to restaurant managers to achieve short and long term goals
• identifying training needs and assign relevant teams for execution of training
• oversees hiring / terminating / training / performance reviews of employees in designated regions
• valid Driver's License required
• must submit to a background check

In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.