Leasing Agent in Tacoma, Washington at Meritus Property Group

Meritus is comprised of a committed team of commercial and multi-family management professionals that take great pride in being stewards of the built environment, operating assets efficiently, and providing an outstanding tenant experience.

As a leasing agent, you will be the face of Meritus, responsible for attracting and retaining tenants for our portfolio of properties. You will play a vital role in ensuring these properties are fully occupied and tenants are happy with their experience with Meritus.

What you’ll do- includes but is not limited to:

• Conduct property tours and showcase available units to prospective tenants
• Respond to inquiries from potential tenants and provide information about the property
• Process rental applications, including conducting background and credit checks
• Prepare lease agreements and ensure all necessary paperwork is completed accurately
• Collect rent payments and maintain tenant records in a CMMS (Computerized Maintenance Management System)
• Coordinate move-in and move-out inspections with tenants
• Address tenant concerns and maintenance requests in a timely manner
• Assist with property maintenance, including scheduling repairs and coordinating with vendors
• Utilize phone etiquette to handle incoming calls and provide excellent customer service
• Upsell additional services or amenities to current and prospective tenants
• Maintain positive relationships with tenants to ensure high levels of tenant satisfaction

Please note: this position requires frequent commuting between properties

Qualifications:

• Strong leasing and sales skills and background
• Proficient in using CRM and Yardi Voyager software for property management tasks
• Administrative skills for handling lease agreements, rental applications, and other documentation
• Excellent customer service skills to effectively communicate with tenants and address inquiries or concerns
• Knowledge of property maintenance procedures to coordinate repairs and ensure a well-maintained property
• Ability to upsell additional services or amenities to enhance tenant experience
• Customer relationship management skills to build positive relationships with tenants and address their needs

Company Benefits:

• Medical, Dental and Vision insurance
• Employee rent discounts
• Paid time off/Holidays
• Retirement plan
• Employee Assistance Program
• Other voluntary insurance programs