Clinic Medication Refill RN in Northfield, Minnesota at Northfield Hospital & Clinics

• Reviews medication refill requests from patients, pharmacies, and care team members through the EHR, phone calls, and fax
• Verifies medication details, allergies, diagnoses, recent visits, and required monitoring per clinic policy and standing orders.
• Determines refill eligibility based on established protocols, standing orders, and provider guidance.
• Processes medication refills independently when criteria are met, escalating to provider when outside RN scope or protocol.
• Communicates clearly with patients and pharmacies regarding refill status, need for appointment, labs, or provider review.
• Uses SBAR format to route refill requests or concerns to providers when appropriate.
• Ensures accurate, timely, and complete documentation of all refill-related actions in the electronic medical record.

• Assess patients’ needs with triage procedure book on the phone to determine appropriate level of care.
• As appropriate, schedules appointments with providers.
• Using SBAR format, document in EMT patient chart.
• Triage walk-in patients for the level of care needed.
• Develops teaching plans for patients.
• Refills medications via standing order when appropriate.

Performs duties as clinic RN as needed

• Assesses and intervenes with appropriate care.
• Provides accurate and timely documentation.
• Provides safe and effective nursing care and support to the provider team.
• Delegates tasks to unlicensed care team as needed to implement care.

• Ensures quality clinical service delivery at clinic.
• Problem solves with/for clinic team, removing barriers and facilitating collaboration of care.
• Participates in quality improvement work and development of protocols, procedures and policies. Provides health education to clinic team supporting growth and enhancing team performance.
• Serves as a role model, upholding high standards and consistently demonstrating the organization’s values and excellent customer service.
• Promotes a safe environment.

• Collaborates with internal and external resources.
• Acts as a primary resource for patients.
• Works in collaboration with the provider team for patient-focused care and achievement of patient outcomes based on diagnosis and prognosis

• Identifies and resolves barriers to access care.
• Develops care plans and interventions, implements the plans and evaluates progress. Collects, prioritizes and synthesizes comprehensive information and data pertinent to patients’ health needs.
• Coordinates patient care for assigned practice team.

• Current and unrestricted licensure as a RN in the State of Minnesota.
• Current BLS must be enrolled in NH+C RQI program and complete the requirements within 90 days of enrollment. Must remain current (complete quarterly assignments prior to the end of each calendar quarter)
• Three years of clinical experience in a clinical/patient care environment.
• Previous clinical leadership experience.
• Previous triage experience.
• Must be able to speak, read, and write English proficiently to ensure safe and effective communication in a healthcare environment.
• Excellent customer service skills.
• Demonstrated critical thinking and assessment skills.
• Strong organization, problem solving and decision-making skills.
• Ability to learn and use electronic health records and other computer programs

• Specialty experience in ER or Urgent Care.
• Care coordination experience in a clinic environment.

• 80 hours per two-week pay period
• Monday through Friday, 8:30 a.m. – 5:00 p.m.
• Opportunity for remote work, based on departmental needs and approval.

• Eligible for Shift Differential Pay in addition to base wage
• Paid Time Off accrued starting on first paycheck
• Medical, Dental, and Vision (discount plan) coverage
• Flexible Spending Accounts
• Life, AD&D, and Disability Insurance
• Pension Plan (PERA) with 7.5% employer match
• Optional 457(b) Retirement Plans
• Tuition Reimbursement
• Loan Forgiveness Eligibility – PSLF + MN state programs for qualifying roles
• Employer-Provided Certifications + Continuing Education
• Additional perks: Free On-Site Parking, Qualified Bilingual Staff Program, Employee Assistance Program, and discounts on cafeteria, scrubs, and OTC pharmacy items