Employer Liaison/Job Coach in Surrey, British Columbia at Options Community Services

Options Community Services is a non-profit organization dedicated to delivering social services across the Southern Fraser region (Surrey, Delta, White Rock and Langley) from early childhood to seniors. Our comprehensive range of programs and services relies on collaborative relationships with individuals, businesses, community groups and government bodies to create focused, effective and responsive resources for the community.

Step into the role of Employer Liaison/Job Coach at Options Community Services and ignite transformative career journeys for WorkBC clients. As an integral part of our organization, you will support job seekers, in their job search journey. Your primary responsibilities will include creatively generating job leads for paid and unpaid work, facilitating employment placement, managing financial contracts for wage subsidy, and providing pre and post job coaching. In addition, you will be responsible to organize hiring fairs and participate in community connection activities.[A1]

Our selected candidate will be responsible for placing clients with multi-barriers and diverse-abilities in long-term employment by achieving outcome targets through Outreach, Virtual, and In-person service delivery channels. You will provide comprehensive on-the-job coaching and follow-up support to ensure sustained employment for up to 52 weeks. The position requires networking with employers, attending events, and maintaining an employer database while staying updated on local labour market trends. Additionally, the Job Coach creates opportunities for clients to access job-related experiences and addresses social and emotional barriers to successful employment, prioritizing health and safety concerns throughout the process.

The position requires candidates to have either a Business Administration or Marketing Degree/Diploma or equivalent experience. They should possess a minimum of two years of experience assessing complex client needs in areas such as mental health, addictions, and employment placement. Strong connections to the local business community and knowledge of the labor market are essential. A valid BC driver’s license and access to a reliable vehicle are required, along with flexibility to work evenings and weekends.

Key skills for this role include proficiency in writing industry-standard resumes, strong numeracy skills, and comfort in a performance-based environment. The role demands independence, self-motivation, and a mature approach, with a commitment to achieving sustainable outcomes within a team. Candidates must demonstrate competence in meeting deadlines, maintaining accurate records, and relating effectively to diverse clientele. As services are primarily delivered in English, strong English communication skills are essential. Additional language skills in Arabic, Swahili, or Amharic are considered assets, given the needs of the communities we serve.

This role requires the incumbent to undergo a Police Information Check (PIC), and a Vulnerable Sector Check by the Ministry of Justice.

If you are interested in this exciting opportunity, please submit your RESUME and COVER Letter through the “APPLY” button.

We thank all applicants for their interest in working with OCS. Due to the volume of applicants, only those qualified and shortlisted will be contacted.

The land which we are on is the unceded territories of the Coast Salish peoples including Kwantlen, Katzie, Matsqui, Musqueam, Semiahmoo, Tsawwassen, Kwikwetlem and the Sto:lo Nations.

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