Patient Service Rep - UT Primary Care LaFollette in Lafollette, Tennessee at University Physicians' Association

University Physicians' Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) for UT Primary Care Lafollette a primary care office located in Lafollette, TN.

Job duties include:

• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Ensures good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refers patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more!

Must have at least 6-months to 1-year of previous medical office experience.