Patient Service Rep - UT Family Physicians Clinton in Knoxville, Tennessee at University Physicians' Association

University Physicians' Association is seeking qualified applicants for Patient Service Representative for a primary care medical office located in Clinton, TN.

Job duties include:

• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Ensures good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refers patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.

• 6 months to 1 year previous medical experience is preferred