Loan Processor-Commercial & Ag Emphasis in New Glarus, Wisconsin at The Bank of New Glarus

Job Summary:

This position is responsible for preparing complete loan documentation and system support work for new and renewed loans, including but not limited to, record data input, maintenance to various systems, monitoring accuracy of loan reports, preparation of loan documentation, filing and perfection of the Bank's collateral. The individual must have a strong understanding of the Bank's core loan system, loan documentation software, and other supporting systems, such as the Bank's tickler tracking software, flood certification website, Credit Bureau provider, WDFI's UCC name/lien searches, etc. Must be able to respond to customer inquiries regarding loan balances, payoffs, payments, and requirements of loan(s). Provide administrative support for lenders and ensure follow-up of incomplete loan file items is completed.

Supervisory Responsibilities: None

Duties/Responsibilities:

• Establishing and processing new loans and renewals, complete loan data entries, prepare and send loan deferments, assist customers with loan payments, miscellaneous support as assigned.
• Review new/existing loan documentation for accuracy and completeness. Ensure proper and adequate collateral paperwork is perfected. This includes ensuring UCC filings are renewed timely and mortgage paperwork is recorded timely.
• Maintain a strong understanding of the bank's loan policy and procedures.
• Prepares necessary disclosures in accordance with the regulatory requirements, including content and timing.
• Helps promote a culture of regulatory compliance and safe and sound financial practices.
• Knows and strictly follows all security, compliance, regulatory, internal control procedures, policies, and laws.
• Be aware of and support the Bank's efforts in meeting the Community Reinvestment Act (CRA).
• Provide loan administration by preparing loan documentation, scanning, and indexing loan files to the banks imaging software, assist and perform general administrative duties for lenders, provide assistance to the Loan Operations Manager.
• Completing documentation for FSA Guarantees. If the loan is to be sold responsible for locking the rate with Farmer Mac timely and providing paperwork to sell. Complete monthly reporting of payment to Conterra for all loans sold to Farmer Mac.
• Support and assist in the follow-up of all incomplete loan file work for the Bank's commercial and ag loan customers via tracking and monitoring of items for the completion of each loan file.
• Work with the Bank's HMDA and/or Compliance Officer for providing accurate information for the quarterly tracking report and annual required HMDA submission to the government.
• General administrative support work is a major part of this position and includes letter coordination; routine filing of loan documents and correspondence; follow-up phone calls on missing support documents; and other duties as assigned.
• All work completed for the Bank both in the loan support area, and other areas of the Bank, will follow established policies and operating procedures, which are consistent with the Bank's overall policies and operating objectives.
• When appropriate and opportunity arises, sell Bank products and services by clarifying customer's needs, validating services being delivered, presenting features and benefits, and closing by asking for the business.
• Treat all customer inquiries, questions and complaints with respect and follow through.
• Maintain the Bank's goal to be accessible to the customer and always provide premium service.
• Be a team player. Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, co-workers and managers.
• Maintain a high level of ethical behavior within the banking profession.

Required Skills/Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to prepare reports based on direction, general business correspondence, and daily task procedures, as assigned.
• Ability to effectively verbalize ideas and respond to questions from a group of peers, customers, other staff members, and the public.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to complete rate disclosures, ratios, and percentages and to create and interpret statistical information and graphs.
• Ability to solve practical problems and deal with a variety of concrete variables and situations where only in most cases standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Proficient with a 10 Key Calculator, Keyboarding, Knowledge of Personal Computer and Wide Array of Software Applications, Working Knowledge of LAN/WAN.
• Demonstrated effective communication skills, cross selling abilities and cheerful demeanor.

Education and Experience:

High school diploma/GED or 3 years of related experience or training preferred.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of those jobs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit for prolonged periods of the workday; use their hands and fingers; reach with hands and arms; talk plainly and hear accurately. The employee frequently is required to walk. The employee is occasionally required to stand; reach with hands and arms; climb and balance; and stoop, kneel and crouch. The employee must regularly lift and/or move up to ten pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.

Travel Requirements: Travel to other locations or areas may be required at times.

BNG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.