Front Desk Assistant in Tigard, Oregon at Uptown Providers PC

**WE DO URGENT CARE DIFFERENTLY - Come See How!**

At AFC Urgent Care - Tigard we’re redefining what healthcare feels like—for patients and for the people who make it happen. We move fast, work smart, and support each other every step of the way. We’re a tight-knit team that gets the job done and has fun doing it!

As we continue to grow, we’re looking for a Medical Front Desk Receptionist to be the welcoming face of our clinic. If you’re highly organized, great with people, and ready to make a meaningful impact from the moment patients walk through the door, this could be the right fit for you.

WHY YOU'LL LOVE IT HERE

A Culture That Actually Cares: teammates who've got your back, leaders who listen, and zero bureaucracy. We believe in collaboration, not competition!

Team Performance Bonus: when the clinic thrives, you share in the success! Monthly performance bonuses = more than just a pat on the back

Learn. Grow. Level Up: want to expand your skills? We offer a Medical Assistant Apprenticeship Program – paid for by us if you’re ready to grow!

WHAT YOU'LL DO

As the go-to person at the front desk, you’ll be a key part of creating a smooth, welcoming experience for every patient who walks through our doors. Your day will be full of variety, meaningful interactions, and the kind of fast-paced environment that keeps things exciting. Here’s what you’ll take on:

Welcome patients with a warm, friendly attitude that sets the tone for their entire visit

Guide patients through check-in, ensuring all forms are completed and entered accurately into our EMR system

Verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service

Complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation

Manage incoming phone calls, answering questions or routing them to the right team member without missing a beat

Stay on top of emails and faxes, ensuring all requests are handled promptly and accurately

Handle cash drawer duties, from setup to end-of-day closeout, with precision and accountability

Keep our front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space

Jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager

SCHEDULES THAT WORK FOR LIFE

Full-Time ~36-40 hours/week.

Set shifts = no guessing game

Currently looking to fill a mid-week position:

• Front Half Shift: Sun 9 - 6p, Mon/Tue 8 - 7p, Wed 8 - 2p

Plus just one on-call shift per month (and you get to choose the day!)

LOCATION

AFC Urgent Care - Tigard

11675 SW Pacific Hwy Tigard, OR, 97223

WHAT WE'RE LOOKING FOR

We want driven, friendly, and detail-oriented Medical Receptionists who bring positive energy and put patients first. Must also be calm under pressure, thrive in a fast-paced setting and be willing to wear multiple hats.

You'll Need:

At least 1 year of people-facing customer service experience, required

At least 1 year of experience with medical administrative duties, required

Solid computer skills and comfortable learning new systems

Knowledge of medical terminology is a big plus

PAY & PERKS

$20-24/hr (based on experience)

Monthly team performance bonuses

Free healthcare for you and your family through AFC

401(k) with 3% employer match after 1 year

3 weeks of paid time off

On-the-job growth & training opportunities

Supportive, non-toxic work culture that celebrates wins!

OUR CORE VALUES

Commitment - Commitments are clearly made and met

Health - Healthy living for everyone is promoted through sustainable and responsible behaviors

Excellence - Excellence in everything we do

Celebrate - Celebrate wins - both small and large

Trust - Trust builds teamwork through vulnerability and respect

READY TO APPLY?
If you want to grow your medical career while being part of something real, apply now and let's chat!

SAFETY & WELLBEING

Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace. Offers are contingent on the successful completion of background checks and drug screenings (*including THC).

EEO: AFC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.