Slot Attendant in Coquitlam, British Columbia at Lahal Management LP

Under the direct Supervision of the Shift Manager, this position will provide excellent customer service while overseeing the slot machines in a specified area of the casino, helping customers with jack pot payouts, and handling problems regarding the machines. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports the company's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Maintain a high level of knowledge of slot machines
• Provide professional and courteous customer service
• Verify and process jackpots, short pays, cancelled credits and hand-pay
• Comply with policies and procedures for all notable and significant cash / cash equivalent transactions
• Maintain a clean, tidy, and pleasant environment for the customer
• Performing hopper fills
• Every team member will be familiarized with the business process documentation and internal control objectives related to their position, and how their job description aligns with specific internal control activities for which they are responsible
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed

Education and Qualifications

• Must be available to work a flexible schedule including evenings, weekends, graveyards and holidays
• Ability to successfully obtain a Gaming License
• Customer service skills
• Strong mathematical skills
• Strong verbal and written communication skills
• Second language an asset
• Serving it Right Certification

Work Environment Considerations

Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified candidates. Accommodation is available throughout the recruitment and selection process. Candidates requiring accommodation are encouraged to advise us at any stage of the process.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.