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Client Services Representative in Liverpool, New York at Simon's Agency, Inc.

NewSalary: $18.00 - $19.00/hrJob Function: Customer Service
Simon's Agency, Inc.
Liverpool, New York, 13088, United States
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Job Description

Join Our Winning Team as a Customer Service Representative!

Are you a people person who loves helping others, staying organized, and being part of a fast-paced team? Simon’s Agency, Inc. is looking for energetic, detail-loving individuals to join our Client Services team!

As a Customer Service Representative, you’ll be the friendly voice and helpful problem-solver our clients count on every day. From answering account questions to working closely with our sales team, you’ll play a huge role in creating a positive client experience.

If you enjoy multitasking, communicating with people, and making a difference, we’d love to meet you!

What You’ll Be Doing

  • Be the “first impression” for our clients with professional and friendly communication
  • Assist clients with questions about accounts, placements, payments, and remittances
  • Work side-by-side with our sales team to ensure everything runs smoothly
  • Accurately enter and manage new business information
  • Help create exceptional client experiences every single day

What Makes You a Great Fit

You might be perfect for this role if you:

  • Love helping people and providing excellent customer service
  • Are organized, detail-oriented, and can juggle multiple tasks like a pro
  • Have strong communication and typing skills
  • Enjoy working in a team environment
  • Are self-motivated and goal-driven
  • Have experience in customer service, client relations, or call centers (big plus!)
  • Know your way around Microsoft Office
  • Speak multiple languages (huge bonus!)

For 61 years, Simon’s Agency, Inc. has been a trusted leader in debt recovery solutions. We combine cutting-edge technology with compassionate communication and personalized client service to deliver outstanding results.

We work hard, support each other, and celebrate success together.

Ready to grow your career with a company that values your talent and energy?

Apply today and become part of the Simon’s Agency family!

Job Location

Liverpool, New York, 13088, United States

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