Senior Web Development Manager in Canmore, Alberta at Basecamp
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Job Description
Senior Web Development Manager
Basecamp Resorts Ltd. Calgary or Canmore, open to remote in Canada
About Basecamp Resorts & Everwild
Basecamp is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from home.
Everwild Nordic Spa and Hotel aims to raise the bar in wellness hospitality, blending authentic tradition with fresh, evolving experiences. Everwild is redefining mountain hospitality.
Why Work for Us?
- Quarterly profit share program!
- Group health benefits plan (Dental, Vision, Paramedical, and more)
- Generous staff discounts at all our properties
- Family and friends discount at Basecamp properties
- Free access to the Everwild Nordic Spa
- Discounts on food & beverage at Rhythm & Howl
- Company paid staff events.
- Room for advancement in our growing company
- Be part of western Canada's fastest-growing hospitality brand
- A hands-on people focused Basecamp culture
Position Overview
The Senior Website Development Manager / Lead Full Stack Developer owns the technical architecture, development, performance, and evolution of Basecamp's digital experience platform, supporting a portfolio of 10+ websites across hospitality, investment, and real estate brands.
This is a senior, hands-on technical role combining full-stack development, platform architecture, technical leadership, and digital experience expertise, with a strong focus on continuously improving user experience and delivering intuitive, mobile-first digital experiences. Working closely with creative agencies, vendors, Marketing, IT, and internal stakeholders, this role translates approved wireframes, designs, user needs, and business requirements into scalable, high-performing websites that are easy to navigate, accessible, and optimized across devices. This role is responsible for leading and mentoring at least one direct report.
Beyond individual website development, this role will establish the technical foundation for Basecamp's growing digital ecosystem. This includes shared architecture, scalable design systems, reusable components, form standards, data integrations, APIs, development standards, governance, and deployment practices that improve consistency, accessibility, maintainability, and future scalability.
A key measure of success will be creating a sustainable platform that enables Marketing and other teams to publish content, build pages, manage forms, and launch future properties and brands more quickly and consistently. The role will establish standards and reusable solutions that reduce development effort, simplify ongoing website management, and create a technical foundation that can scale with the organization.
Salary: $90,000–$120,000 depending on experience
Locations: Preference for Calgary or Canmore, open to remote within Canada
Key Responsibilities
Digital Experience Platform & Architecture
- Own the architecture, technical standards, and ongoing evolution of Basecamp's digital experience platform across all brands and websites.
- Build and maintain WordPress and Elementor websites from approved wireframes, creative concepts, designs, and business requirements.
- Develop and govern a scalable design system and library of reusable components, templates, modules, and development patterns that support consistency and efficient future website launches.
- Extend design system standards, reusable components, and user experience patterns beyond websites where appropriate, including booking engines, email templates, CRM journeys, marketing automation, guest communications, and other guest-facing digital experiences.
- Create CMS structures and publishing standards that enable Marketing and content teams to efficiently create pages, manage content, and launch new digital experiences.
- Establish and maintain content governance, publishing workflows, approval processes, and content quality standards across all websites and brands. Establish standards for UI/UX implementation, responsive design, accessibility (WCAG), forms, content, third-party components, scripts, and integrations.
- Evaluate CMS, headless, composable, and emerging web technologies and recommend architecture and platform improvements as the organization grows.
- Create a scalable technical foundation that enables future properties, brands, and websites to launch efficiently using reusable architecture, templates, and components.
Full-Stack Development, Forms & Integrations
- Develop and maintain high-quality front-end and backend functionality using PHP, HTML, CSS, JavaScript, MySQL, and other appropriate technologies.
- Develop custom WordPress functionality, including themes, plugins, modules, templates, and reusable components.
- Build, administer, and optimize web forms, including validation, lead capture, data governance, bot protection, and integrations with third-party platforms.
- Build and maintain APIs and data integrations connecting websites with booking engines, CRM platforms, analytics, lead-generation tools, payment systems, and other business technologies.
- Configure and troubleshoot MySQL databases, APIs, JSON, webhooks, and data flows between websites and third-party systems.
- Ensure third-party components, scripts, forms, and integrations meet established design, accessibility, security, privacy, and performance standards.
- Write clean, maintainable, well-documented code and establish standardized version control, QA, testing, and deployment practices.
Performance, SEO, Security & Platform Management
- Manage website architecture and technical infrastructure, including hosting, DNS, SSL certificates, CDN and caching, development and staging environments, monitoring, backups, and platform administration.
- Establish and maintain Core Web Vitals standards, optimizing page speed, mobile usability, front-end code, scripts, caching, and overall site performance.
- Manage and optimize digital assets, ensuring images and videos are appropriately formatted, sized, compressed, and delivered for web performance.
- Manage and optimize digital assets, ensuring images and videos are appropriately formatted, sized, compressed, and delivered for web performance. Establish standards and governance for photography, video, branding assets, file formats, storage, and web delivery practices.
- Ensure technical SEO and AEO best practices are embedded across websites, including structured data, schema markup, canonical URLs, sitemaps, crawlability, metadata, and optimization for AI-powered search.
- Implement and maintain WordPress security best practices, including platform hardening, plugin governance, SSL/TLS, access controls, MFA, bot protection, patching, backups, monitoring, and vulnerability management.
- Maintain appropriate monitoring, disaster recovery, rollback, and incident response processes to support website reliability and business continuity.
- Partner with IT, hosting providers, and external security specialists as required, including coordinating periodic vulnerability assessments and penetration testing.
Leadership, Optimization & Governance
- Lead and mentor at least one direct report, the Web Designer & Developer, setting priorities, reviewing work, and supporting professional development.
- Lead website project planning, defining technical requirements, architecture, priorities, timelines, dependencies, testing, and implementation.
- Own the website and digital experience roadmap, aligning initiatives with business, marketing, operational, and guest experience objectives.
- Track and communicate progress, risks, dependencies, milestones, and upcoming activities, providing regular status updates and roadmap reporting to leadership and stakeholders
- Work closely with creative agencies, Marketing, IT, Revenue Management, Operations, Capital, and other stakeholders to translate business and creative requirements into effective technical solutions.
- Manage external developers, agencies, freelancers, and technology vendors, establishing clear technical requirements, standards, scopes, timelines, and deliverables.
- Establish and enforce code quality standards, QA processes, release management practices, and platform governance across all websites.
- Lead technical troubleshooting, root-cause analysis, and incident response for revenue-generating websites.
- Maintain technical documentation covering architecture, integrations, components, forms, development standards, processes, and platform dependencies.
CRO, Analytics & Digital Optimization
- Own and optimize digital booking and lead-generation UX and journeys across hotel, spa, and investment websites, with a focus on mobile first design and conversion
- Use A/B testing, booking behavior, heatmaps, session data, and analytics to identify friction and prioritize UX and technical improvements.
- Ensure accurate and standardized GA4, Google Tag Manager, and conversion tracking across all brands and properties.
- Monitor and report on conversion, booking funnel performance, Core Web Vitals, site health, technical risks, and optimization opportunities.
- Evaluate emerging technologies, including AI-assisted development, AI-powered search, automation, and digital experience technologies, identifying opportunities to improve development efficiency and customer experience.
Requirements
- Experience required:
- 7+ years of progressive experience in full-stack web development, website development, digital platform development, or related roles, ideally within a complex multi-site or multi-brand environment.
- Proven ability to design, develop, and administer CMS-driven digital platforms. Familiarity with WordPress, Drupal, Sitecore, Adobe Experience Manager, Contentful, Strapi, headless CMS platforms, or similar technologies is preferred.
- Demonstrated success developing and governing design systems, reusable component libraries, templates, and development standards across multiple websites or brands.
- Strong background working with creative agencies and translating UX/UI designs and business requirements into scalable technical solutions.
- Track record of leading developers, managing technical projects, and coordinating external agencies or technology vendors.
- Skilled in architecting solutions that enable non-technical teams to efficiently publish content and create pages.
- Hands-on expertise implementing integrations between websites and business platforms using APIs, databases, webhooks, and other integration technologies.
- Familiarity with hospitality platforms, hotel booking engines, PMS, CRM, loyalty platforms, spa booking systems, dining reservation systems, or e-commerce solutions is considered an asset.
Knowledge:
- Strong understanding of modern web development frameworks, content management systems, digital experience platforms, and emerging technologies.
- Working knowledge of the software development lifecycle (SDLC), Agile methodologies, release management, and deployment practices.
- Solid understanding of web application architecture, solution design, and scalable digital platform development.
- Proficiency in relational database concepts, data modelling, APIs, authentication, and data integration patterns.
- Strong understanding of web accessibility standards (WCAG), responsive design, user experience, and digital content governance.
- Technical knowledge of website hosting, cloud environments, DNS, SSL, CDN technologies, caching, monitoring, backup, and disaster recovery practices.
- Strong understanding of website security principles, OWASP Top 10, secure development practices, and operational security controls.
- Familiarity with technical SEO, structured data, website discoverability, and AI-powered search optimization.
- Demonstrated capability in project planning, vendor management, stakeholder engagement, roadmap development, and status reporting.
- Ability to translate complex technical concepts for non-technical stakeholders and provide clear, actionable recommendations.
- Experience with AI-assisted development tools and applying AI to development, testing, automation, content workflows, or digital experiences.
Basecamp Resorts and Everwild is an equal opportunity employer, dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed inclusion; we celebrate differences and actively welcome applications from individuals of underrepresented backgrounds and communities. We comply with all applicable laws that prohibit discrimination when making all decisions about employment. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at careers@basecampresorts.com to discuss your needs confidentially.
Full time, permanent, Monday to Friday
Full Time = 40 hours per week