People & Culture Generalist in Seattle, Washington at AAA FIRE PROTECTION INC

Position Overview

The People & Culture Generalist plays a key role in supporting employees and leaders across the organization by supporting core HR, culture, and operational functions. This role is highly hands-on and serves as a central point of coordination for recruiting, onboarding, employee communications, benefits administration, events, and day-to-day people operations. The ideal candidate is organized, approachable, detail-oriented, and comfortable juggling multiple priorities while supporting a positive, safety-focused workplace culture.

Key Responsibilities

Culture, Communication & Engagement

• Create and distribute the company newsletter.
• Manage pulse surveys and assist with employee engagement initiatives.
• Maintain the Share Board and employee communication platforms.
• Plan and support divisional and company-wide events and employee engagement activities.
• Oversee company and departmental calendars, including holidays, safety events, company-wide meetings, and social events.
• Support company share point management, ensuring resources are current and accessible.
• Schedule and send weekly employee text messages (e.g., birthdays, meetings, reminders).
• Assist with general administrative and people-related process improvements.

People Operations & Employee Support

• Upload and manage employee documentation in Paylocity, ensuring accuracy and confidentiality.
• Support employees with laptops, phones, IT coordination, and basic troubleshooting.
• Administer technician licensing processes, including renewals; assist with documentation and application submissions; and ensure employee certifications and journeyman jacket patches are updated as required.
• Order business cards, badges, stamps, clothing, and other employee resources.
• Manage and communicate on-call schedules.

Recruiting & Onboarding

• Post open positions and manage recruiting efforts through Indeed and other platforms.
• Coordinate background checks, driving record checks, and pre-employment requirements.
• Assist with onboarding new hires, including phone setup, photos, swag, office tours, and system access.
• Support hiring managers throughout the recruitment and onboarding process.

Benefits & Compliance

• Coordinate new hire benefits enrollment, including medical, dental, vision, and 401(k).
• Supports the annual open enrollment process including communications and informational sessions with employees.
• Serves as the first point of contact for employee benefits inquiries and processes qualifying events.
• Coordinates with benefit carriers and the HR Director on plan administration and vendor issues as needed.
• Administers all leaves of absence in accordance with FMLA, Washington Paid Family & Medical Leave (PFML), and organizational policy.
• Conducts regular audits to identify and correct data discrepancies across HR systems

Benefits

• Medical, Dental and Vision coverage, including some plans that are 100% employer paid
• 401K Retirement Plan with Company match
• 8 paid holidays off per year
• Paid Time Off (PTO) Plan
• Life Insurance
• Employee Assistant Program
• Company Paid Short- and Long-Term Disability Insurance
• Salary Range $32 - $37 per hour

• 2-3 years Human Resources experience preferred.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills.
• Comfortable working with HRIS platforms (Paylocity or similar).
• Proficiency with Microsoft Office and workplace technology tools.
• High level of discretion when handling confidential information.
• Ability to work independently while collaborating closely with leadership and staff.