Receptionist in Kentwood, Michigan at Proper Beverage Company

About Proper Beverage Company

At Proper Beverage Company, we believe in doing things the right way - with integrity, precision, and a focus on quality. As a rapidly growing, locally owned business, our mission is to craft beverages that our partners and their customers can trust and enjoy. Guided by our vision to be a leader in the beverage industry, we're driven by innovation, efficiency, and a commitment to continuous improvement.

Led by a hands-on CEO and supported by a dedicated leadership team, Proper Beverage is a place where hard work is recognized, career growth is encouraged, and every employee has the opportunity to make a real impact. We offer competitive pay, advancement opportunities, and a collaborative environment where people can thrive both personally and professionally.

Job Information

Job Description

The Receptionist serves as the first point of contact for employees, customers, vendors, and visitors, creating a professional and welcoming experience for everyone entering Proper Beverage Company. This role is responsible for managing front desk operations, supporting visitor management processes, coordinating guest access, and providing administrative and clerical support to office and leadership teams. The Receptionist also assists with maintaining an organized, clean, and professional office environment while supporting daily business operations.

Responsibilities

Front Desk & Visitor Management

• Greet employees, customers, vendors, candidates, and other visitors in a professional and friendly manner upon arrival.
• Maintain visitor sign-in procedures and ensure all guests are properly documented upon entry.
• Facilitate visitor badge distribution and collection in accordance with company security procedures.
• Provide directions or escort visitors to appropriate meeting location or department as needed.
• Maintain a professional, organized, and welcoming reception area at all times.

Vendor & Sales Representation Coordination

• Serve as the primary point of contact for vendors, service providers, and sales representatives who visit the facility.
• Direct vendors and sales representatives to appropriate department or team member.
• Coordinate with internal teams to ensure visitors are properly accommodated and supported during their visit.

Administrative & Clerical Support

• Provide general clerical and administrative support to office staff and leadership teams.
• Prepare copies, scan documents, file records, and assist with document organization as needed.
• Support general office operations through data entry, document preparation, and other administrative tasks.
• Assist with incoming and outgoing mail, package distribution, and office supply organization.

Office Organization & Housekeeping

• Support general housekeeping efforts within office areas, conference rooms, and common spaces.
• Ensure office areas remain clean, organized, stocked, and presentable for employees and visitors.
• Monitor office supplies and notify appropriate personnel when replenishment is needed.
• Assist with conference room setup and cleanup for meetings and events as needed.

Communication

• Answer and direct incoming phone calls in a professional and courteous manner.
• Route inquiries, messages, and requests to the appropriate individuals or departments.
• Maintain effective communication with employees, visitors, and external partners to support efficient office operations.

All other duties as assigned

Qualifications

• High school diploma or equivalent, required; associate degree, preferred.
• Previous experience in a receptionist, administrative assistant, customer service, or office support role, preferred.
• Proficiency in Microsoft Office Suite
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills with a professional demeanor.
• Strong organization skills and attention to detail.
• Ability to manage multiple priorities and interruptions in a fast-paced environment.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Ability to read, write, and speak in fluent English.
• Comfortable using office equipment including printers, copiers, scanners, and multi-function devices.