Intake Coordinator Healthy Moms (Full Time, Day) in ROCHESTER, New York at Rochester Regional Health

Job Title: Intake Coordinator Healthy Moms
Department: Maternal Child
Location: St Mary's
Hours Per Week: Full Time 40
Schedule: M-F 8-4:30

SUMMARY:

Responsible for facilitating intake processes, including the review of referral information, conducting prescreen interviews, scheduling clinical consultations, and facilitating intake appointments with treatment providers.

RESPONSIBILITIES:

• Review and process referral information, determining completeness, appropriateness, and need for additional evaluations.
• Coordinate and schedule intake screenings, interviews, and consultations, ensuring smooth completion of the intake process.
• Communicate effectively with clients, clinical, and administrative staff to support referral and intake decisions.
• Manage appointment schedules, data reporting, and logistical needs such as patient transportation.

REQUIRED QUALIFICATIONS:

• High School diploma or equivalent
• 1 year of work experience in a clinical, office or healthcare setting

PREFERRED QUALIFICATIONS:

• Excellent oral and written communication skills for routine interaction with program staff, patients, community members
• High attention to detail & highly organized
• Exhibits excellent critical thinking/analysis skills
• Ability to work independently and as part of a team
• Experience with electronic medical record system (preferably Epic) & Microsoft Excel

PHYSICAL REQUIREMENTS: Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

PAY RANGE: $19.00 - $25.00

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts.