FOH Shift Lead in Ann Arbor, Michigan at Slows Bar BQ

Slows Bar BQ is seeking experienced FOH leaders. This is a hybrid role, with hours split between supervision, bartending, and or serving. The FOH Shift Lead is responsible for supervising daily operations of the restaurant, ensuring high standards of guest service, and maintaining profitability. The ideal candidate is a hands-on leader capable of managing high-volume shifts while overseeing administrative duties including labor management, inventory, and staff training.

• Operational Leadership: Oversee daily Front-of-House operations, ensuring service standards are met and guest concerns are resolved promptly.

• Team Management: Assist in the recruitment, onboarding, and ongoing training of service staff. Conduct performance reviews and manage scheduling.

• Health & Safety: Ensure compliance with all local health department regulations, safety standards, and alcohol service laws.

• Administrative Tasks: Manage opening/closing procedures, cash handling, and inventory reporting.

• Event Support: Coordinate with the kitchen and bar teams to execute private events, catering orders, and seasonal activations.

• Experience in high-volume catering or off-site event execution.

• Working knowledge of craft beer, spirits, and beverage program management.

• Proven track record of staff leadership and development.

• Competitive base salary.

• Performance-based bonus program.

• Health, dental, and vision insurance.

• Paid Time Off (PTO).

• Career advancement opportunities within a growing hospitality group.

• 1–2 years of management experience in a high-volume, full-service restaurant environment
• Toast POS fluency a plus
• Excellent verbal and written communication skills with the ability to lead a diverse team
• Must be able to work a flexible schedule, including nights, weekends, and holidays
• Ability to stand for extended periods and lift up to 50 lbs